The transformative learning nature of malaysian homestay experiences

Inversini, Alessandro; Rega, Isabella; Gan, Siew Wei

doi:10.1016/j.jhtm.2022.03.008

Cited by 14 publications

(8 citation statements)

References 34 publications

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“…Most importantly for this study, technology has changed the interaction between service providers and customers and using technologies in a specific way further allows to benefit from efforts such as personalizing services or creating value together [2,14]. Research shows that the possibility to connect with people through technology and co-create experiences [25] facilitates and supports the creation of transformative experiences [17,28].…”

Section: Introductionmentioning

confidence: 93%

“…A concept often mentioned in relation to the personalization of services with technologies is "value co-creation" [2,25], whereby both sides (consumer and service provider) make use of modern technology and the wider smart tourism ecosystem to interact and create value together [14,27]. With respect to tourism destination managers, the use of technology can create increased competitiveness and be a source of competitive advantage [2,27], and contribute to more suitable, meaningful, memorable, and often transformative experiences for each individual consumer [17]. Thanks to actor-to-actor co-creation [27] the co-created value impact both actors -i.e.…”

Section: Etourism 4 Development and Host-guest Relationshipsmentioning

confidence: 99%

“…Thanks to actor-to-actor co-creation [27] the co-created value impact both actors -i.e. host and guests [17].…”

Section: Etourism 4 Development and Host-guest Relationshipsmentioning

confidence: 99%

“…In terms of impact on the hosts of the transformative tourism experiences, Vidickienė et al [35] discuss how rural areas can benefit from offering transformative tourism experiences by using intangible cultural heritage to attract visitors and creating a multiplier effect for other local businesses. Research by Inversini et al [17] proposed bonding and meaningful relationships with local communities as drivers for transformative learning experiences.…”

Section: Transformative Experiencesmentioning

confidence: 99%

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The Initial Impact of Technology Enabled Relationship Creation in Rural Lebanon

Inversini

Müller

Talhouk

2023

Information and Communication Technologies in Tourism 2023

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Technology enables actor-to-actor experience co-creation leading to value creation for the parties involved in the process. This research presents the initial impact of a mobile application developed to foster technology enabled relationship in rural Lebanon. Results indicate that technology has the potential to positively impact both host and guest fostering relationships building in all the trip stages and leading to socio-economic development and transformative experiences. In fact, the paper shows that relationships created and strengthened with the support of technology are expected to have effects at personal, community and business level.

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Section: Introductionmentioning

confidence: 93%

Section: Etourism 4 Development and Host-guest Relationshipsmentioning

confidence: 99%

“…Thanks to actor-to-actor co-creation [27] the co-created value impact both actors -i.e. host and guests [17].…”

Section: Etourism 4 Development and Host-guest Relationshipsmentioning

confidence: 99%

Section: Transformative Experiencesmentioning

confidence: 99%

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The Initial Impact of Technology Enabled Relationship Creation in Rural Lebanon

Inversini

Müller

Talhouk

2023

Information and Communication Technologies in Tourism 2023

Self Cite

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“…Teoh et al (2021) acknowledge that TX can have transformative attributes, identifying three dimensions of transformative TX: experience, experience-facilitator, and experienceconsumer [68]. Inversini et al (2022) highlight the transformative power of TX and its potential to generate significant change and impact on individuals' self while on vacation [69]. Chang et al (2021) focus on the creative aspects of experiences in tourism [70].…”

Section: Rq1: What Is Tx?mentioning

confidence: 99%

Tourist Experience Challenges: A Holistic Approach

Rusu,

Matus

et al. 2023

Sustainability

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Tourist experience (TX) has been covered by many studies. However, a consensus on the topic still needs to be reached in terms of its dimensions, factors, evaluation methods, and evaluation models. Moreover, the COVID-19 pandemic severely affected the tourism sector, and the post-pandemic era could bring about new challenges and opportunities, such as the growing awareness of the need for greener, more sustainable, and more balanced tourism. In this study, we consider TX a particular case of customer experience (CX) and an extension of the user experience (UX) concept. We conducted a systematic literature review addressing the concept of TX and reviewing articles published from 2012 to April 2023, indexed in two significant and relevant databases (Web of Sciences and Science Direct). We addressed research questions concerning (1) TX definition; (2) TX dimensions, attributes, and factors; (3) methods used to evaluate TX; and (4) the post-pandemic TX. We selected and thoroughly analyzed 167 articles. We analyze the TX concept, models, evaluation, and the post-pandemic context. We propose a holistic definition of TX and recommend ways to achieve its better analysis. Lessons learned during the COVID-19 pandemic may be helpful when dealing with future challenges and crises.

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