“…Firstly, by uncovering the dynamics of the HRM implementation process we add to the HRM-as-a-process debate (Bowen & Ostroff, 2004;Ostroff & Bowen, 2016). Secondly, by revealing organisational actors' roles we extend the literature on the role of not only line managers (Gilbert et al, 2011;Guest & Bos-Nehles, 2013;Nehles, Van Riemsdijk, Kok, & Looise, 2006;Trullen et al, 2016), but also of the broader HRM function (Beer, 1997;Valverde, Ryan, & Soler, 2006). Finally, by demonstrating the process through which new behaviour becomes incorporated within organisations we contribute to insights in the intended-actual-perceived HRM debate (Khilji & Wang, 2006;Makhecha et al, 2016;Piening et al, 2014;Wright & Nishii, 2013).…”