Despite the integration of schools and the introduction of progressive educational policies after South Africa became a non-racial democracy in 1994, many prospective students are still disadvantaged by an unevenly resourced schooling system, and do not meet the requirements for automatic admission to university. Although universities have succeeded in increasing access for students from disadvantaged backgrounds, the proportion of students able to complete a four-year degree in four years has not increased accordingly. This has important implications for universities as government funding is linked to throughput rates. In 2007 the social work department at a South African university faced possible closure partly due to low student throughput rates. New selection tests and admission criteria were therefore introduced for the 2008 student cohort. The Biographical Questionnaire revealed school experiences made difficult by problems such as poverty, illness and death of a parent, requirements to care for siblings, lack of basic facilities at home and school, language difficulties and the trauma of rape. Despite these experiences, many responses demonstrated resourcefulness in seeking alternate sources of help and approaching learning purposefully. These findings highlight the value of social work biographical questionnaires as an adjunct to the matriculation point system and faculty entrance tests.