The tourist loyalty index: A new indicator for measuring tourist destination loyalty?

Proposal for Lines of Research Into Consumer Behavior: Examples in the Tourism Industry

“…In fact, it has been largely proven how loyalty is essential for achieving key company indicators such as long-term competition, profitability, and survival (Jacoby and Chestnut, 1978;Dick and Basu, 1994;Garbarino and Johnson, 1999;Uncles et al, 2003;Rundle-Thiele, 2005;Kim and Li, 2009). In the tourism industry, loyalty is generally regarded as the best predictor for future tourist behavior, as well as a source of success in the market, in addition to providing competitive superiority (Kim and Brown, 2012;Sun et al, 2013;Gursoy et al, 2014;Maghsoodi et al, 2016;Almeida-Santana and Moreno-Gil, 2018;Cossío-Silva et al, 2019). Hence, a key objective for tourist destinations is to attract and retain their target market (Gursoy et al, 2014;Cossío-Silva et al, 2019).…”

“…In the tourism industry, loyalty is generally regarded as the best predictor for future tourist behavior, as well as a source of success in the market, in addition to providing competitive superiority (Kim and Brown, 2012;Sun et al, 2013;Gursoy et al, 2014;Maghsoodi et al, 2016;Almeida-Santana and Moreno-Gil, 2018;Cossío-Silva et al, 2019). Hence, a key objective for tourist destinations is to attract and retain their target market (Gursoy et al, 2014;Cossío-Silva et al, 2019). These considerations are of special relevance for countries such as Spain, where tourism is one of the main industries, and the economy relies, to a great extent, on tourism (Balaguer and Cantavella-Jorda, 2002;Camisón et al, 2016).…”

The Loyalty of Tourism in Synagogues: The Special Case of the Synagogue of Córdoba

“…F.J. Cossío-Silva, M.A. Revilla-Camacho, and M. Vega-Vázquez (2018) obtain a realistic idea of tourist behavior by means of this variable and the results obtained can be useful for public institutions and organizations that offer tourism [84]. Customers who are aware of the value of a service or product sometimes expect particular benefits from it [85].…”

The Fable of Regional Tourists’ Loyalty to Bhutan

“…The study of tourists' loyalty to a destination has been considered relevant not only for the literature but also from the point of view of the management of the multiple actors of the tourism industry (Cossío- Silva, Revilla-Camacho, & Vega-Vázquez, 2019). Towards this end, examination of regional tourist loyalty to sustain the inflow of regional visitors through proper visitor management and related interventions via better tourist drawcards is a sole purpose of this study.…”