2023
DOI: 10.1097/ncm.0000000000000644
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The Tipping Point: A Personal Journey and Lessons Learned

Abstract: Case Management MattersStorytelling is a powerful way of connecting your passion to professional case management practice. Significant research demonstrates that this form of communication is very effective as a learning strategy in engaging others to build unique perspectives and understand the value and impact of a case manager on the individual patient, their family, and the organization of which they are a part (Davis et al., 2021). From a personal perspective, this article is a way for me to talk about my… Show more

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