The Theory of Economic Policy

Levačić, Rosalind; Rebmann, Alexander

doi:10.1007/978-1-349-86044-9_22

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Consumerism and Instrumental Rationality: Legitimation Of The Minimal State1

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1996

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“…However, there are a number of well‐known factors which undermine the necessary conditions for free individual choice and cause markets to fail ‐ structural imperfections in competition, lack of information and the existence of externalities which justify collective action[31, 32]. Not only is consumerism flawed within the framework of market theory, but it also distorts the broader purposes of public services which exist not simply to meet consumers’ preferences but, more fundamentally, to meet social needs.…”

Section: Consumerism and Instrumental Rationality: Legitimation Of The Minimal Statementioning

confidence: 99%

Evaluation, learning and the effectiveness of public services

Sanderson

1996

International Journal of Public Sector Management

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Attempts to locate the legitimatory nature of the discourse of quality in the wider context of prevailing ideas about the role of government in the promotion of social welfare and how public service organizations can deliver quality services. Elaborates on the prevailing conventional wisdom underpinning the “New Right” project to restructure public service. Gives a critique of this conventional wisdom which addresses the limitations of “consumerist” notions of quality and the role of instrumentally rational discourses in legitimizing the New Right project of restructuring the State. Develops an alternative conception of public service quality and finally outlines the role for evaluation in promoting social learning as the basis for achieving effectiveness in public services.

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Section: Consumerism and Instrumental Rationality: Legitimation Of The Minimal Statementioning

confidence: 99%

Evaluation, learning and the effectiveness of public services

Sanderson

1996

International Journal of Public Sector Management

View full text Add to dashboard Cite

show abstract

The Theory of Economic Policy

Cited by 1 publication

References 7 publications

Evaluation, learning and the effectiveness of public services

Evaluation, learning and the effectiveness of public services

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