The study of social inclusion and gender equality on public transport satisfaction: Case of Metropolitan Jakarta
Alfa Adib Ash Shiddiqi,
Dwita Sutjiningsih,
Tri Tjahjono
et al.
Abstract:Three types of mass transit services have been developed in Jakarta metropolitan area; however, it was found that the majority 80% of commuters are still using private vehicles. This paper aims to explore the reasons why most commuters are still preferring to opt using private vehicles. A total of 23 attributes concerning the quality of public transport services have been investigated by conducting surveys and collecting data. As result, even majority of users mentioned that they are satisfied with the overall… Show more
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