The Study of Quality Control Management that Influence the Implementation of Technical Standards for Class C Hospital Buildings in Tangerang Districs

Abstract

Based on research issues regarding the implementation of hospital building technical standards that are often ignored, especially from the quality control process so that there is no improvement in quality, the research problems that will be resolved are analyzing the understanding and indicators regarding; quality control management, and the application of technical standards in class C hospital buildings. This study examines the main aspects of quality control management, quality control circles, and PDCA Cycles (plans, actions, checks, actions) as a program in the implementation of factors that affect quality control management. Applying the technical standard of class C hospital buildings was assessed based on the provisions of the ministry of health. As a consideration of this research examines the portrait of the project under study, which is a case study of Class C Hospital in Tangerang Districts and highlights relevant research results in the past 10 years. Qualitative methods sourced from secondary data will be used to study understanding and indicators in discussing research problems. In the results of this study it can be concluded that the factors of quality control management can hinder the application of hospital building technical standards so that it can affect the quality of the building which has an impact on the comfort and safety of building users. This research produces answers to research problems that will provide recommendations for improvement for service users so that it can have a positive impact on the implementation of the project.