volume 24, issue 2, P123-143 2016
DOI: 10.1108/mbr-10-2015-0050
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Pornlapas Suwannarat

Abstract: Purpose This paper aims to study the direct and indirect influence of three important intangible resources: export knowledge, negotiation skills and specialisation and trustworthiness on export intermediary performance via the competence to reduce clients’ transaction costs. Design/methodology/approach The study has been provided with the official database of export intermediary firms by the Department of Export Promotion, Ministry of Commerce, Thailand. The samples of 400 export intermediary firms were ide…

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