The Srk Inventory: A Tool for Structuring and Capturing a Worker Competencies Analysis

Kilgore, Ryan; St-Cyr, Olivier

doi:10.1177/154193120605000362

Cited by 25 publications

(8 citation statements)

References 9 publications

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“…This is different from the functional competencies typically identified in CWA (e.g. Rasmussen 1983; Vicente 1999; Kilgore and St-Cyr 2006). Traditionally, authors developing the WCA have used Rasmussen's (1983) Skill-Rule-Knowledge (SRK)-based behaviour distinction.…”

Section: Methodscontrasting

confidence: 65%

Using team cognitive work analysis to reveal healthcare team interactions in a birthing unit

et al. 2014

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Cognitive work analysis (CWA) as an analytical approach for examining complex sociotechnical systems has shown success in modelling the work of single operators. The CWA approach incorporates social and team interactions, but a more explicit analysis of team aspects can reveal more information for systems design. In this paper, Team CWA is explored to understand teamwork within a birthing unit at a hospital. Team CWA models are derived from theories and models of teamworkand leverage the existing CWA approaches to analyse team interactions. Team CWA is explained and contrasted with prior approaches to CWA. Team CWA does not replace CWA, but supplements traditional CWA to more easily reveal team information. As a result, Team CWA may be a useful approach to enhance CWA in complex environments where effective teamwork is required.Practitioner Summary: This paper looks at ways of analysing cognitive work in healthcare teams. Team Cognitive Work Analysis, when used to supplement traditional Cognitive Work Analysis, revealed more team information than traditional Cognitive Work Analysis. Team Cognitive Work Analysis should be considered when studying teams

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Section: Methodscontrasting

confidence: 65%

Using team cognitive work analysis to reveal healthcare team interactions in a birthing unit

et al. 2014

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“…Though there have been additions and modifications suggested by various researchers (e.g. Ahlstrom 2005, Kilgore and St-Cyr 2006, the basic process and the representations (particularly for WDA) remain the same (Vicente 1999, Jenkins et al 2011.…”

Section: Wda For Requirements 31 Structuring and Communicating Infomentioning

confidence: 99%

Specifying the requirements for requirements specification: the case for Work Domain and Worker Competencies Analyses

McIlroy

Stanton

2012

Theoretical Issues in Ergonomics Science

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This article presents an argument for the applicability of Cognitive Work Analysis (CWA), particularly Work Domain and Worker Competencies Analyses, in supporting the requirements specification process for the acquisition of bespoke, socio-technical systems. We argue that the outputs of CWA should be included within requirements specification documents as they provide a comprehensive system model, in terms of constraints, opportunities and functional relationships, that would not be possible to represent in the current style of textbased requirements documents, and that communicating required system architectures to system designers is more effective using the graphical-based representations of CWA than by text alone. We also argue that the collaborative and iterative process of conducting a CWA should be continually performed throughout the acquisition cycle, involving Human Factors specialists, prospective end-users and subject matter experts.

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“…The EID interface was contrasted with a commercial interface design (Shea et al, 2021). As a framework applied within EID, the skill-, rule-and knowledge (SRK) taxonomy breaks down system information processing and resulting knowledge states to analyse the behaviour supported by the interface (Kilgore & St-Cyr, 2006). Through SRK taxonomy, Table 1 and Table 2 highlight discrepancies between EID and commercial interface support of necessary AAC user behaviours.…”

Section: Interface Evaluationmentioning

confidence: 99%

Evaluation of an Ecological Interface Design–Driven Augmentative and Alternative Communication Interface

Shea

St-Cyr

Chau

2022

Journal of Cognitive Engineering and Decision Making

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This study evaluated the change in usability, mental workload and information transfer rate associated with an augmentative and alternative communication (AAC) interface designed through ecological interface design (EID). The design and development process is detailed in Shea et al. (2021) . Digital AAC interfaces are considered high-tech interventions for individuals who experience complex communication needs (e.g., from etiologies such as cerebral palsy) and enable users to select language options from a visual display. Interface usability, mental workload and information transfer rate collectively influence users’ communication. Ten AAC-naïve participants engaged in three semi–scripted conversations (verbal, AAC-mediated commercial interface, and EID interfaces) with an actor. Augmentative and alternative communication interfaces were accessed through a single switch pathway. Information transfer rate, error rate, heart rate variability and subjective workload performance measures were recorded for every trial. During AAC-mediated trials, interface interactions were also documented. The EID AAC interface presented improved communication in 5 out of 7 performance measures ( p < .05). The EID AAC interface was associated with a significantly higher information transfer rate, lower error rate, less time elapsed between switch activations, less switch activation per word communicated and lower subjective workload. The application of EID to an AAC interface can lead to a significantly improved communication experience.

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The Srk Inventory: A Tool for Structuring and Capturing a Worker Competencies Analysis

Cited by 25 publications

References 9 publications

Using team cognitive work analysis to reveal healthcare team interactions in a birthing unit

Using team cognitive work analysis to reveal healthcare team interactions in a birthing unit

Specifying the requirements for requirements specification: the case for Work Domain and Worker Competencies Analyses

Evaluation of an Ecological Interface Design–Driven Augmentative and Alternative Communication Interface

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