for being friendly, kind and very helpful with all matters, however big or small. Thanks to the organizers of and the attendants to the STePS colloquia, research days, methodology seminars and user cluster meetings at which I have presented my work and have received many helpful questions and encouraging comments. Thanks to Stefan Kuhlmann for being very open to the idea of having a PhD student on the STePS daily board. Thanks to all the members of the STePS daily board and the WTMC education committee for providing a nice and cooperative atmosphere and for taking the plight of PhD students seriously. Thanks to Sally Wyatt, Els Rommes, Willem Halffman and Marjatta Kemppainen for organizing very informative and enjoyable WTMC workshops and summer schools in Ravenstein. I would also like to thank Kelly Joyce and Meika Loe for bearing with an inexperienced young writer, for inviting me to speak at the plenary session during a conference at the British Library, but most important of all, for unwittingly making an invaluable contribution to the overall focus and theoretical background of this thesis. I would further like to thank Alexander Peine, for working together on presentations and publications, for the inspiring discussions over coffee at the library café in Utrecht, and for sharing my enthusiasm for the subject of ageing and technology. Then there were my forays to, in Julian's words, 'a potty little place' in the NorthWest of England. I would like to thank Arie Rip for sending me on my Lancaster tangent. All my visits to Lancaster, however short or long, have been memorable for all the right reasons. This would not have been possible without