The "Shut the f**k up" Phenomenon: Characterizing Incivility in Open Source Code Review Discussions
Isabella Ferreira,
Jinghui Cheng,
Bram Adams
Abstract:Code review is an important quality assurance activity for software development. Code review discussions among developers and maintainers can be heated and sometimes involve personal attacks and unnecessary disrespectful comments, demonstrating, therefore, incivility. Although incivility in public discussions has received increasing attention from researchers in different domains, the knowledge about the characteristics, causes, and consequences of uncivil communication is still very limited in the context of … Show more
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