2014
DOI: 10.1111/1468-5973.12034
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TheUnitedStates' Experience with the Incident Command System: What We Think We Know and What We Need to Know More About

Abstract: In the wake of the 11 September 2001 terrorist attacks in the United States, organizations involved in emergency management at the local, state and federal level were mandated to utilize the Incident Command System (ICS) to structure on‐scene response efforts. The system is currently relied upon as an organizing mechanism for response in the United States, and its widespread use outside of the United States is being advocated. Yet, there is little evidence that the system is consistently used as designed or a … Show more

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Cited by 53 publications
(54 citation statements)
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References 59 publications
(127 reference statements)
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“…One of the most widespread systems for managing large emergency response operations is the Incident Management System (IMS), primarily used in the United States (Buck, Trainor, & Aguirre, ; Jamieson, ; Jensen & Waugh, ). IMS has been attributed several advantages, primarily harmonized procedures, positions and terminology although it has been argued that IMS is not as good as claimed (Buck et al., ; Jensen & Waugh, ; Lindell, Perry, & Prater, ). However, it is the recommended system to use for oil spills internationally by the industry and international organizations (IMO, ; IPIECAOGP, ; Taylor & Lamarche, ).…”
Section: Discussionmentioning
confidence: 99%
“…One of the most widespread systems for managing large emergency response operations is the Incident Management System (IMS), primarily used in the United States (Buck, Trainor, & Aguirre, ; Jamieson, ; Jensen & Waugh, ). IMS has been attributed several advantages, primarily harmonized procedures, positions and terminology although it has been argued that IMS is not as good as claimed (Buck et al., ; Jensen & Waugh, ; Lindell, Perry, & Prater, ). However, it is the recommended system to use for oil spills internationally by the industry and international organizations (IMO, ; IPIECAOGP, ; Taylor & Lamarche, ).…”
Section: Discussionmentioning
confidence: 99%
“…Boin and ‘t Hart () noted that those whose administrative roles are suddenly reduced through the reallocation of authority within ICS are less likely to actively participate in or enthusiastically comply with direction from crisis command structures (p. 547). Jensen and Waugh () reviewed evidence indicating that the individuals acting under ICS do not necessarily use the system appropriately, even though successful implementation is predicated upon the individuals’ ability to do so. It is true that leaders must adjust to changing structural dynamics, but Schoenberg () also recommended that leaders assume more adaptive capacity in communication, goal‐setting, and information‐acquisition and processing.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Jensen and Waugh () highlighted several vulnerabilities in ICS implementation efficacy related to leadership qualities. Leaders who are respected, confident, adaptive, technically competent, flexible, accountable, and responsible (p. 10) enhance ICS efficacy.…”
Section: Literature Reviewmentioning
confidence: 99%
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“…However, relief organization coordination between local and foreign aid groups has also been a growing research focus (Roberts 2011;Edrissi 2013). Overall, there has been significant research which on certain aspects of disaster relief, however, little research has examined this issue from a systems perspective (Jensen and Waugh 2014).…”
Section: Introductionmentioning
confidence: 99%