The scope of external information-seeking under uncertainty: An individual-level study

Guo, Bin

doi:10.1016/j.ijinfomgt.2010.08.005

Cited by 20 publications

(12 citation statements)

References 56 publications

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“…In terms of any disaster, people focus on sources which they think are authentic to receive risk-related information [ 18 ]. A study showed that there is a core relationship between information-seeking behavior and uncertainty of any task, which indicates people's information-seeking behavior changes while dealing with the indeterminate condition [ 19 ], which may include the risk of getting affected by any disease. Different socio-economic conditions modify people's information-seeking behavior during emergencies [ 18 ].…”

Section: Introductionmentioning

confidence: 99%

Risk perception and information-seeking behavior during emergency: An exploratory study on COVID-19 pandemic in Bangladesh

Chisty

Islam

Munia

et al. 2021

International Journal of Disaster Risk Reduction

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With the fluctuating condition of the pandemic, people's perception of COVID-19 is also inconstant. If people perceive a low risk of any health emergency or any other crisis, they won't look for proper information to change their attitude, which might increase their risk. Through the use of two different theories and a mixed-method approach, this study attempted to understand the current perception about COVID-19 and the relationship between risk perception and information-seeking behavior. Survey and in-depth key informant interviews were used as tools for data collection. The results indicated that COVID-19 related risk perception changes following people's demographic and socio-economic characteristics. Also, the study found out a relationship of variation in information-seeking behavior on the basis of factors like demographic characteristics, past experience of any emergency, salience, and belief. Results specified that people seek information differently when they perceive a risk to be of higher order. The study summarized that the information sought about any risk could also amplify or reduce the level of perceived risk. In the end, the study concluded that if people do not perceive the risk of any emergency and don't seek proper information, raising awareness about a pandemic like COVID-19 and managing the emergency will be challenging.

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Section: Introductionmentioning

confidence: 99%

Risk perception and information-seeking behavior during emergency: An exploratory study on COVID-19 pandemic in Bangladesh

Chisty

Islam

Munia

et al. 2021

International Journal of Disaster Risk Reduction

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“…This involves using both relevant and reliable information (5,6). The use of relevant information requires that individuals seek a breadth of information that covers as many aspects as possible of the different alternatives available as possible (7)(8)(9). In the context of health care, we argue that this includes seeking multiple types of information from several information sources.…”

Section: Previous Studies Have Not Explicitly Discussed What Kind Of mentioning

confidence: 99%

“…Apart from seeking many different types of information, it also entails seeking information from several information sources. Using varied types and sources of information facilitates comparisons of different alternatives, and allows patients to judge the quality and value of information from each source (7)(8)(9)26).…”

Section: Theoretical Frameworkmentioning

confidence: 99%

How Do People Choose to Be Informed? A Survey of The Information Searched for in The Choice of Primary Care Provider in Sweden

Hoffstedt¹,

Fredriksson

Winblad³

2020

Preprint

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Background: To stimulate quality through choice of provider, patients need to seek and base their decisions on both relevant and reliable information describing providers’ clinical quality. The purpose of this study was first to investigate what types of information and information sources patients turned to in the active choice of primary care provider. Second, it investigated whether a sub-group of patients considered more likely to actively seek information, also sought more advanced information about the clinical quality of providers. Methods: Data collection was performed through a web-based survey to the general adult (18+) Swedish population, for a net sample of 3 150 respondents. Descriptive statistics were used to study what types of information and information sources respondents used prior to their choice. Multiple regression analysis was employed to examine predictors for seeking relevant and reliable information describing providers’ clinical quality.Results: Patients in active choice situations searched mainly for basic information, for instance, how to switch providers and their geographical location, and used a median of one information source. Information sources used were mainly dependent sources, such as providers themselves, and family and acquaintances. The sub-group of individuals more likely to seek information were not found to seek more advanced forms of information. Conclusions: Not even the patients considered most likely to seek information prior to their choice of primary care provider, searched for information deemed necessary to make well-informed choices. Thus, patients did not act according to the theoretical assumptions underlying the patient choice reforms, i.e., making informed choices based on clinical quality in order to promote the best providers over inferior ones. The results call for governments and health care authorities to actively assess and develop providers’ clinical quality by means other than patient choice.

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“…Uncertainty (task complexity) can cause individuals to search more broadly or more narrowly [27]. We measured the degree of uncertainty, by asking individuals three questions taking from Crowston and Scozzi [17].…”

Section: Control Variablesmentioning

confidence: 99%

Ambidextrous information search: linking personal and impersonal search routines with individual performance

Shin

Choi

2014

Inf Technol Manag

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Organizations invest resources to develop information capabilities, to utilize personal and impersonal information. While the utilization of knowledge is likely to improve organizational performance, it is unclear what the consequences of utilizing personal and impersonal sources of information are for individuals. This study sought to increase understanding of the performance implications of using personal and impersonal information, by examining four business units of a large financial institution. Utilizing competing theoretical models, we tested whether personal and impersonal sources of information substituted for, or complemented each other. The results indicated that individuals who utilized information from personal and impersonal sources of knowledge in a complementary fashion had superior performance. Parsing impersonal knowledge sourcing, we found that the use of specific impersonal information repositories increased performance, while the use of general impersonal information decreased performance. In general, this study shed light on the origins of individual knowledge capabilities, and indicated that individuals gain advantages, by engaging in particular knowledge-sourcing routines.

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The scope of external information-seeking under uncertainty: An individual-level study

Cited by 20 publications

References 56 publications

Risk perception and information-seeking behavior during emergency: An exploratory study on COVID-19 pandemic in Bangladesh

Risk perception and information-seeking behavior during emergency: An exploratory study on COVID-19 pandemic in Bangladesh

How Do People Choose to Be Informed? A Survey of The Information Searched for in The Choice of Primary Care Provider in Sweden

Ambidextrous information search: linking personal and impersonal search routines with individual performance

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