The scenario of software asset management (SAM) in large and midsize companies

Abstract

The implementation of processes and tools of Software Asset Management (SAM) has become an action agenda for Information Technology (IT) managers. Then this study aims to investigate the scenario for the implementation of SAM in large and midsize companies of Rio de Janeiro, Brazil. As methodology, a literature review was performed which founded the creation of an online questionnaire applied to 53 Chief Information Officers (CIOs). Based on the result of this research, it was possible to identify the knowledge of managers pertinent to the concept of SAM, and the fact that the majority of the investigated companies are in stages 1 and 2 of the development of the tiers of SAM proposed by the ISO / IEC 19770 standard. As contribution, it is expected to elucidate the recognition of SAM as a relevant factor to be used in the IT area, aiming at the search for solutions that increase productivity and optimize the costs and investments in companies.

Heuristic for license-aware, performant and energy efficient deployment of multiple software in Cloud architecture

“…Less than 20 percent of companies effectively use SAM [6] and while 65% of enterprises are audited yearly (up to 23% of them were audited three times or more on the same year), only 29% have an automatized monitoring of their systems and 25% of them have no monitoring at all. Such lack of SAM could result in huge expenses for companies [7] and can sometimes lead to severe trouble like the 2000 year problem that led to enormous costs to firms that didn't have SAM inventory databases [8]. While business, for security purposes, set up centralized security policy and denied to their employees the right to install software on the professional work station, the BYOD paradigm tends to reverse this situation and let people use as they see fit their devices leading to IT risks [9].…”