The Satisfaction of Ischemic Heart Disease Patients With Nursing Care in Emergency Department

Mousavi, Masoumeh-Sadat; Adib-Hajibagheri, Mohsen; Ismail, Aziah; Izadi-Avanji, Fatemeh Sadat

doi:10.32598/jccnc.5.3.203

Cited by 4 publications

(2 citation statements)

References 31 publications

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“…This lack of satisfaction is mostly attributed to the failure to follow the principles of proper communication with patients. [ 35 36 37 ] In education based on aesthetics, combining art with education, paying attention to people's taste, using a stimulating environment as well as artistic tools, and especially empathetic relationship with patients take away the aridity of contents and fulfil the satisfaction of the patient.…”

Section: Discussionmentioning

confidence: 99%

Bridging the gaps in patient education through aesthetic-based education: A concept analysis study

Khooshab,

Khorasani,

Rakhshan

et al. 2024

Journal of Education and Health Promotion

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BACKGROUND: Aesthetics is a branch of philosophy that has been entered into the philosophy of education for a long time. Reviewing the concept of aesthetics in education, we can see the components that can cover a number of challenges in the field of patient education. Focusing on the conceptual dimensions obtained from the analysis of this concept, the aim is matching the resulting conceptual categories with the gaps in the field of patient education. MATERIALS AND METHODS: Using a scoping review, we reviewed the literature dealt with different dimensions of aesthetic-based education. Walker and Avant’s concept analysis approach was used to inductively analyze the content obtained from the review of literature. The data were divided into three general groups of antecedents, attributes, and consequences of the aesthetic-based education concept, and the final conceptual model was defined. Interdisciplinary comparisons between educational and medical sciences were made to match the concept of aesthetic education with the field of patient education to cover its issues. During the scope review process of the texts, after screening the articles, 17 articles selected to enter the concept analysis stage. RESULT: Concept analysis phase showed that the main conceptual categories of antecedents of aesthetic-based education are aesthetic-based intrapersonal competencies and aesthetic capacities of educational setting. The attributes include aesthetic-based educational content and teaching methods including unity in diversity, combination with art and being based on empathy. The consequences include subliminal learning and constraint-free learning. These conceptual dimensions can cover four important issues in patient education including patient satisfaction, pedagogical competences of health educators, patient centeredness, and empathetic relationship. CONCLUSION: Applying aesthetic concept in the patient education process can bridge part of the gaps in this process. So, this study can be an introduction to future innovative models based on aesthetic paradigm in the field of patient education.

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Section: Discussionmentioning

confidence: 99%

Bridging the gaps in patient education through aesthetic-based education: A concept analysis study

Khooshab,

Khorasani,

Rakhshan

et al. 2024

Journal of Education and Health Promotion

View full text Add to dashboard Cite

show abstract

“…Customer satisfaction, feelings, or attitudes towards a particular production or service are obtained after its use. Satisfaction and quality of services are often discussed as a subordinate of customer perceptions and expectations, and customer pleasure is determined by identifying their perceptions of quality, expectations, and priorities (Ajam et al 2014;Mousavi et al 2019). The problem faced by most organizations regarding the quality of service is the lack of focus on identifying and meeting the demands and wishes of customers (Asefzadeh et al 2016).…”

Section: Introductionmentioning

confidence: 99%

Investigation of the Gap Between Patients’ Perceptions and Expectations of Hospital Service Quality

Nazem

Abdollahi

Mirzaei

2020

JCCNC

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Background: Health care services are costly and complex and provide facilities that significantly affect the economy and quality of life of individuals. In this study, we determined the gap between patients’ expectations and perceptions of hospital service quality to provide reference data for creating strategies to improve health care quality. Methods: In this descriptive cross-sectional study, five private hospitals in Tehran were selected. Using a simple random sampling method, 110 patients were recruited and voluntarily responded to the standard service quality (SERVQUAL) model questionnaire. Data were analyzed by the K-S test, t-test, and paired t-test using SPSS V. 23. Results: The results showed that among the quality of health care components, the highest mean was related to the responsiveness (M=3.89) and the least was related to the tangible dimension (M=3.11). The lowest average quality gap (perceived service and expected service) was seen in the responsiveness dimension (2.96 and 3.28) and followed by reliability (2.66 and 3.90), tangible (2.53 and 3.91), empathy (1.36, 3.19), and assurance dimensions (2.39 and 4.75). Conclusion: The findings revealed a significant difference between the patients’ perceived and expected services, which indicates that the quality of services as perceived by patients was lower than their expectations. According to the findings, the assurance dimension had the greatest gap. To reduce or eliminate the existing gap, it is suggested that hospitals consider strategic and operational planning to improve hospitalization experience‏, quality of medical services, and hospital resources.

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Relationship between Illness Perception and Perceived Social Support and Satisfaction with Nursing Care Quality among Patients with Coronary Heart Disease in Jordan

Al-Zaru,

Al-Dwairi

2023

TONURSJ

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Background: Research has shown that illness perception, perceived social support, and patient satisfaction play a crucial role in the etiology and progression of disease and general health outcome but no previous study correlated the illness perception and perceived social support to patient satisfaction of nursing care. The purpose of this study is to determine the relationship between illness perception and perceived social support, patient satisfaction with quality of nursing care among coronary heart disease patients in Jordan. Methods: A descriptive, cross-sectional, and correlational design was used. A convenience sample of 275 patients with coronary heart disease was recruited from inpatient cardiac units in a university-affiliated hospital in Northern Jordan. Results: The overall means of illness perception and perceived social support were at a moderate level (44.04 (SD = 11.52), and 56.91 (SD = 19.91), respectively). The study revealed good to very good patient satisfaction with nursing care (3.44/5 (SD =.74)). Patient satisfaction was negatively correlated with illness perception and positively correlated with perceived social support. Illness perception was negatively correlated with perceived social support. Furthermore, the results from multiple linear regression analyses revealed that personal and health-related characteristics, illness perception, and perceived social support account for 64% of the variance in Patient Satisfaction with Nursing Care Quality (p-value < .05). Conclusion: The present study suggested that perceived social support is a significant predictor of patient satisfaction with nursing care. To improve patient outcomes, nurses should continuously assess the level of illness perception, social support, and satisfaction with nursing care quality for patients with coronary heart disease and offer an intervention based on these perceptions.

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The Satisfaction of Ischemic Heart Disease Patients With Nursing Care in Emergency Department

Cited by 4 publications

References 31 publications

Bridging the gaps in patient education through aesthetic-based education: A concept analysis study

Bridging the gaps in patient education through aesthetic-based education: A concept analysis study

Investigation of the Gap Between Patients’ Perceptions and Expectations of Hospital Service Quality

Relationship between Illness Perception and Perceived Social Support and Satisfaction with Nursing Care Quality among Patients with Coronary Heart Disease in Jordan

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