“…The empowerment items were from Ahire and O'Shaughnessy (1998), Daily, et al (2003Daily, et al ( , 2007, Grandzol and Gershon (1998), Howard and Foster (1999), Jun, Cai and Shin (2006), Wee and Quazi (2005). The feedback and review items were from Chinander (1997), Flynn, Schroeder and Sakakibara (1994), Howard and Foster (1999), Ramus (2001), Ramus and Steger (2000), Wee and Quazi (2005). The rewards items were from Chinander (1997), Daily, et al (2003Daily, et al ( , 2007, Ramus and Steger (2000), Wee and Quazi (2005).…”