The roles of social media and mutual relationships between travel attitudes and brand equity

Abstract

PurposeThe purpose of this study has to conduct an integrated effective evaluation system to discover consumers' travel attitudes of the culinary experiences or cuisines and establishing an optimal mutual relationship of a brand equity evaluation model.Design/methodology/approachBased on a sample of 624 participants, the results support that social media engagement has indirect effects on culinary brand equity development through travel attitudes and information sharing.FindingsThe study finds that values are expressed as foundational attributes that have indirect effects on brand equity through hedonic function, perceived quality, brand awareness and brand image. In contrast, the social interaction mechanism strengthens subdimensional relationships. These findings extend the customer brand equity literature and the nature of tourists' perspectives in the context of Taiwan's culinary destination brand equity.Practical implicationsIt is a suggestion for tourism and hospitality managers to identify the different characteristics of attitudes towards visits and the customers' desert of participation in food-related activities when it derives to the classifications of food and culinary tourism.Originality/valueThe current study extended the findings and asserted that social interaction leads to and strengthens the relationships between memorable culinary hedonic experiences and perceived quality and improves tourists' positive awareness and image compared to other tourism experiences.

The Mediating Role of Social Media Use and Perceived Value between Tourist Knowledge and Tourist Attitudes: A Study on the Digital Native Generation

“…This suggests that consumers might assume that MC helps to acquire social status, image, and self-concept; to put it another way, social image congruence can be improved by utilizing MC. According to Huang (2023), value expression has a positive relationship with how we experience travel and the extent to which we are attached to food brands in culinary tourism. This value is an important part of self-identity that influences an individual's attitude and loyalty when traveling.…”

“…Social media has a significant role in mediating the relationship between advertising and online shopping (Nasidi et al, 2022). A study by Huang (2023) found that social media plays a significant mediating role in the relationship between social media engagement and brand equity. Social media in this digital era has become a communication channel that influences attitudes, behavioral intentions, and actual human behavior.…”