2015
DOI: 10.1515/jhsem-2013-0087
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The Roles and Involvement of Local Government Human Resource Professionals in Coastal Cities Emergency Planning

Abstract: Across the US, coastal cities are threatened by many different man-made and natural hazards. From oil spill to hurricanes, tsunamis or coastal flooding, these cities should be prepared for emergency situations and should have well-organized emergency plans for their citizens. As a department that has contact with local government employees, human resource (HR) professionals understand the concepts that are important in times of crisis, including benefits management, training and development, and compensation. … Show more

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Cited by 3 publications
(4 citation statements)
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“…Grandey and Gabriel (2015) model does not have an analytic space for the role of management; however, it matters for the attainment of organizational outcomes. It mitigates emotional labor’s negative consequences (Kroll et al, 2021; Mann & Islam, 2015). Research at the intersection of crisis and emotional labor suggests that supervisors’ role is challenging during emergencies.…”
Section: Emotional Labor Studiesmentioning
confidence: 99%
See 1 more Smart Citation
“…Grandey and Gabriel (2015) model does not have an analytic space for the role of management; however, it matters for the attainment of organizational outcomes. It mitigates emotional labor’s negative consequences (Kroll et al, 2021; Mann & Islam, 2015). Research at the intersection of crisis and emotional labor suggests that supervisors’ role is challenging during emergencies.…”
Section: Emotional Labor Studiesmentioning
confidence: 99%
“…Research at the intersection between emotional labor and emergencies shows that adequate recruitment and training are important (Guy et al, 2013;Mastracci et al, 2011). Proper benefits, equipment, compensation, formal counseling, or even child-care or in-place-sheltering matter as well (Mann & Islam, 2015). Relationships in the workplace are key to managing emotional labor in crises as supervisor support is associated with less surface acting (p. 10).…”
Section: Emotional Labor Studiesmentioning
confidence: 99%
“…Preparedness is a process that fits into the business portion of agencies in both emergency and non-emergency situations (Demiroz and Kapucu, 2012). Domestic preparedness in the United States involving crisis management employs leadership strategies (Mann and Islam, 2015). Fire officers are charged with preparing for both non-emergency and emergency using leadership strategies focusing on cost management (Fleming and Zhu, 2009).…”
Section: Leadership Strategies and Hazardous Operations Cost Managementmentioning
confidence: 99%
“…Leadership in both crisis and non-emergency situations requires sense making. Crisis in the world demonstrated the need for preparedness instead of reactiveness (Mann and Islam, 2015). Leadership in a disaster situation involves taking charge of and influence personnel to understand they will recover from a catastrophe (Deichmann and Stam, 2015).…”
Section: Literature Reviewmentioning
confidence: 99%