“…those serving populations of fewer than 5,000 individuals) are known to face numerous challenges related to supplying safe drinking water. These challenges include the capacity to evaluate and maintain drinking water systems, secure the funds necessary to make necessary upgrades, and manage the increasingly sophisticated technical systems required to achieve new and emerging regulations (Kot et al, 2011;Haider et al, 2014;Forrer et al, 2013;Regnier, 2014). As a result, these systems are at a higher risk of providing consumers with unsafe drinking water (Eggertson, 2008;Bakker & Cook, 2011;Moffat & Struck, 2011), and often struggle to meet the rising expectations of regulators (Rizak & Hrudey, 2008;Roberson, 2011;Kot et al, 2011) and of consumers (Chapelle et al, 2009).…”