Abstract:Mobile map applications are typically used by a broad range of users. Users can be diverse in their context attributes (e.g. map use experience, activities during map use), and several previous user experience (UX) studies have focused on understanding how some contextual factors influence the UX for designing maps that satisfy users' needs. A need for research remains to evaluate the relationship between user context, UX, and variants of mobile map element design. In this article, we present our research inve… Show more
“…Additionally, Khalaf & Ja'afar (2020) argued that quality characteristics such as userfriendliness, comfort, convenience, and accessibility are factors that influence product quality. Additionally, Bartling et al (2021) highlighted the importance of user context and user experience.…”
Online shoppers often have to find reference conversion by manual method, standalone systems, asking sales agents, and browsing the internet. However, these methods that did not provide fast and seamless information on size and fit, and what more by different brands. This study was conducted to identify user requirements for shoe sizing and fitting based on standard size conversion (US, UK, Euro), brand and type. A survey (n=62) was conducted with online shoppers to determine functional and non-functional requirements for the shoe size and fit recommendation mobile application. Subsequently, a mobile application was developed based on the output, followed by 15 user satisfaction tests (n=50) to assess its quality using 9 task scenarios. An interview was then conducted to obtain richer user feedback. The analysis showed more than 90% of users evaluated the application as easy to use, had a pleasant interface, had the intention of using it, would recommend it to others, and were satisfied with the overall application. The mean analysis showed a score of 4.6, which indicates that most of the participants were satisfied with the application. The interview results suggested the application to add brand recommendations and customize features for children’s shoes. These open opportunities for future work to improve the acceptance and quality of the application. Users who wish to buy shoes online could benefit from the application by finding the right fit based on foot size, shoe brand and type easily using their smartphone.
“…Additionally, Khalaf & Ja'afar (2020) argued that quality characteristics such as userfriendliness, comfort, convenience, and accessibility are factors that influence product quality. Additionally, Bartling et al (2021) highlighted the importance of user context and user experience.…”
Online shoppers often have to find reference conversion by manual method, standalone systems, asking sales agents, and browsing the internet. However, these methods that did not provide fast and seamless information on size and fit, and what more by different brands. This study was conducted to identify user requirements for shoe sizing and fitting based on standard size conversion (US, UK, Euro), brand and type. A survey (n=62) was conducted with online shoppers to determine functional and non-functional requirements for the shoe size and fit recommendation mobile application. Subsequently, a mobile application was developed based on the output, followed by 15 user satisfaction tests (n=50) to assess its quality using 9 task scenarios. An interview was then conducted to obtain richer user feedback. The analysis showed more than 90% of users evaluated the application as easy to use, had a pleasant interface, had the intention of using it, would recommend it to others, and were satisfied with the overall application. The mean analysis showed a score of 4.6, which indicates that most of the participants were satisfied with the application. The interview results suggested the application to add brand recommendations and customize features for children’s shoes. These open opportunities for future work to improve the acceptance and quality of the application. Users who wish to buy shoes online could benefit from the application by finding the right fit based on foot size, shoe brand and type easily using their smartphone.
“…Lavie et al (2011) evaluated electronic map navigation displays and found a significant effect on color schema and a shorter response time of the gray color scheme than that of the mild and bold schemes. Bartling et al (2021) tested three base map styles of Mapbox Dark, Mapbox Streets, and Mapbox Satellite Streets in terms of task success, comfort, and confidence ratings. Although the Mapbox Streets base map attained higher task success scores, the three base map styles had somewhat similar comfort and confidence ratings.…”
Dark maps, which are also called dark modes or dark themes, have gained popularity, but their usability has not been experimentally evaluated. This article presents a user experiment that uses eye-tracking to assess the usability of dark and light maps. Here, two widely used web maps, Google Maps and Gaode Maps, are selected at the street and city scales.Eight map-use tasks are designed and cover four operations (identify, compare, rank, and associate) with space-alone and attributes-in-space distinctions. Four pairs of map-use tasks (light-during-the-day, dark-during-the-day, dark-at-night, and light-at-night) are examined from three aspects: effectiveness, efficiency, and cognitive load. The results provide preliminary evidence that the light-during-the-day performance is generally the best in most cases, followed by the dark-at-night performance; the dark-during-the-day performance is the worst in all cases, followed by the light-at-night performance, which suggests that aligning the map design with the environment (i.e., lighting environment) is critical for better communication. The light-during-the-day performance is the best for space-alone tasks, and the dark-at-night performance is the best for attributes-in-space tasks. Our investigation also indicates that dark maps are far less favored in practice, which suggests that users' preference for using the dark mode of public-facing web maps needs to be shaped. Since light and dark maps are associated with photopic and scotopic vision, respectively, the results
“…According to the design principals of Digital Development [72], we developed both, the conceptual framework as well as the 'Bürgercockpit'-application in a collaborative, incremental and iterative process from diverse disciplines and constant reference to user needs, starting in 2012 [70,[73][74][75]. We applied a cross-platform approach to ensure uniform access across a variety of devices (e.g., web, mobile, and desktop platforms), which helps minimizing development and maintenance costs since only one single code base exists.…”
Section: The 'Bürgercockpit'-application Piloting Phase and Commercia...mentioning
Traditional Corporate Social Responsibility (CSR)-programs rarely include participatory components that connect CSR-activities of private companies with their local communities. However, there is an increasing demand to include citizens as well as the resources and expertise of the private sector in the design and implementation of local community planning processes. To assess the potential, opportunities, and challenges of including private companies into participatory community planning at a local level, we analyzed the experiences that we collected during the piloting phase and the commercial roll-out of the ‘Bürgercockpit’-application for citizen participation, as well as the results of a digital CSR-questionnaire that we shared with different companies in Austria. Our research indicates that most of the participating companies are interested in including local communities into their CSR-projects using a digital tool, if this tool is easy-to-use, easy-to-access, and provides a flexible structure to address specific project requirements as well as properly designed features for stakeholder communication and user feedback. The findings of both, the ‘Bürgercockpit’-pilot study and the CSR-questionnaire provided us valuable input for designing a prototype solution of a digital CSR-tool for participatory community planning at a local level as well as recommendations for future research in this topic of growing interest.
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