The Role of the Nurse Educator in Sustaining Compassion in the Workplace: A Case Study From an Intensive Care Unit

Strube, Petra; Henderson, Amanda; Mitchell, Marion; Jones, Jennifer; Winch, Sarah

doi:10.3928/00220124-20180417-07

Cited by 3 publications

(1 citation statement)

References 14 publications

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“…The progress of initiatives that emerged from the compassion awareness programme and led internally by the leaders in the unit was paced according to situational demands and circumstances, including the availability of the resources. The suite of initiatives included feedback sessions to nurses about patient progress, open forums with medical staff about decision‐making, creative approaches to rostering and a peer support system (Strube et al, 2018 ) (refer to Table 1 for more information), involved extended collaboration with consultants in the ICU, explored possibilities in the organization and accessed internal and external resources through other programmes to support staff to fulfil their needs. Each of these activities aligned with elements of responsive leadership and prosocial ethical behaviour: They sought to create the conditions where nurses felt supported to provide care more aligned with their values of quality care, for example, being respectful and person‐centred.…”

Section: Methodsmentioning

confidence: 99%

Towards the idea of ‘clinical capital’: A longitudinal study exploring nurses' dispositions and workplace manifestations in an Australian intensive care unit

Henderson

Takashima

Burmeister

et al. 2022

Journal of Advanced Nursing

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Objective To explore the concept of ‘capital’ through the study of successive interventions and outcomes (patient and staff) in a quaternity intensive care unit (ICU) across a 5‐year time frame. Design A longitudinal intrinsic single site, a survey study was designed. The concept of ‘capital’ was explored through an adopted interpretive approach that involved understanding meanings from different sources, for example, discussions at compassion cafés, follow‐up from staff‐initiated activities, informal responses to organizational imperatives external to the unit (i.e. staff reductions and resource constraints), alongside empirical data about workplace climate and patient incidents. Setting A single ICU employing approximately 220 registered nurses at a quaternary hospital in Queensland, Australia. Participants All nurses employed in the ICU at the time of compassion cafes participated in providing feedback to inform successive activities. All nurses in the unit had equal opportunity to complete surveys, participate in subsequent unit‐based sessions, take‐up options; and all nurses had a responsibility to complete incident data. Results Survey and incident data from 2015 to 2019 identify the complexity of workplace environments. Between 35% and 45% of nurses consistently completed the survey. Activities based on staff requests initially improved incident data but did not impact the work environment; negative perceptions of the work environment at the endpoint (2019) were associated with external factors. Conclusion Quality care environments are labile; sensitive to both unit activity and external organization directives (namely staff reductions). Quality care can be sustained in adverse situations with increased nurse engagement in patient care dynamics in the short term. Impact This study articulates a previously unidentified concept, ‘clinical capital’. Activities facilitating nurse engagement in broad care dynamics gave rise to a more robust climate than just focusing on social and psychological well‐being activities for nurses. Participation in issues of concern about patient care can promote resilience to short term fluctuations.

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Section: Methodsmentioning

confidence: 99%

Towards the idea of ‘clinical capital’: A longitudinal study exploring nurses' dispositions and workplace manifestations in an Australian intensive care unit

Henderson

Takashima

Burmeister

et al. 2022

Journal of Advanced Nursing

Self Cite

View full text Add to dashboard Cite

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Greek nurses’ perceptions on empathy and empathic care in the Intensive Care Unit

Stavropoulou

Rovithis

Sigala³

et al. 2020

Intensive and Critical Care Nursing

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Empathic Care Culture in Intensive Care Unit Nurses: A Focused Ethnographic Study

Mohammadi,

Peyrovi,

Fazeli

et al. 2024

Qual Health Res

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Empathy is one of the important components in the patient–nurse relationship. The aim of the study was to explain the culture of empathic care in intensive care unit (ICU) nurses. The present focused ethnographic study was conducted in the cardiac surgery ICU in Tehran. Three methods of observation, interview, and review of existing documents were used to collect data. From data analysis, three cultural models, “Predominance of task-based care over emotion-based care,” “Empathy and lack of empathy, two ends of the spectrum of the nurse–patient relationship,” and “Empathy, an interactive and reciprocal process,” were extracted. The results showed that empathy creates a caring environment where nurses not only understand their patients but also relate to them, and both are affected by it. Policymakers should consider removing barriers as a means of empowering nurses to provide empathic care.

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The Role of the Nurse Educator in Sustaining Compassion in the Workplace: A Case Study From an Intensive Care Unit

Cited by 3 publications

References 14 publications

Towards the idea of ‘clinical capital’: A longitudinal study exploring nurses' dispositions and workplace manifestations in an Australian intensive care unit

Towards the idea of ‘clinical capital’: A longitudinal study exploring nurses' dispositions and workplace manifestations in an Australian intensive care unit

Greek nurses’ perceptions on empathy and empathic care in the Intensive Care Unit

Empathic Care Culture in Intensive Care Unit Nurses: A Focused Ethnographic Study

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