The Role of Supervision in the Retention of Public Child Welfare Workers

Jacquet, Susan E.; Acsw, Sherrill J. Clark; Morazes, Jennifer Lynne; Msw, Rebecca Withers

doi:10.1300/j479v01n03_03

Cited by 54 publications

(41 citation statements)

References 8 publications

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“…Among them, only nineteen studies had sufficient information to conduct meta-analysis (i.e., sample size, correlation matrix, and reliability). For the other studies, we emailed the authors to request additional information and three authors responded (Auerbach, McGowan, Ausberger, Strolin-Goltzman, & Schudrich, 2010;Boyas et al, 2012;Jacquet et al, 2008). Only authors of studies published on and after 2008 were requested for information in a consideration that authors may have trouble to recollect memories and, even if they do, there is a high chance of mistakes (e.g., reverse coding and variable selection).…”

Section: Search Strategymentioning

confidence: 99%

“…Therefore, we proceeded using the approach of substituting missing information by an average of other variables which has been shown to be an acceptable way of handling missing information (Hunter & Schmidt, 2004). Second, four studies used single-item measurement scale to measure ITL (Chen, Park, & Park, 2012;Jacquet et al, 2008;Kyonne, 2007;Shim, 2009). Although there are no alpha coefficients for one-item measures, these measures were also corrected for unreliability since one-item measures are more unreliable than multi-item measures (Tett & Meyer, 1993;Wanous & Reichers, 1996).…”

Section: Meta-analytic Strategymentioning

confidence: 99%

“…Such limitations are almost inevitable in individual studies, however, the consequences have been inconsistent and oftentimes, contradictory findings. For example, Lee, Forster, and Rehner (2011) found a strong correlation between turnover intention and coworker support (r = − .46) while Jacquet, Clark, Morazes, and Withers (2008) found a negligible correlation (r = .03).…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

A meta-analysis of turnover intention predictors among U.S. child welfare workers

Kim

Kao

2014

Children and Youth Services Review

231

149

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Section: Search Strategymentioning

confidence: 99%

Section: Meta-analytic Strategymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

A meta-analysis of turnover intention predictors among U.S. child welfare workers

Kim

Kao

2014

Children and Youth Services Review

231

149

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“…Jacquet et at (2008) showed that perceived support from supervisors rather than workload (caseload size) predicted retention The general consensus is that good supervision can help workers to stay in their jobs, while leavers often cite poor supervision as a reason for having left. Dickinson and Perry (2002) reported differences between 'stayers' and 'leavers' in the quality of supervision.…”

Section: Actual Turnover and Retentionmentioning

confidence: 99%

The surprisingly weak evidence base for supervision: Findings from a systematic review of research in child welfare practice (2000–2012)

Carpenter¹,

Webb²,

Bostock

2013

Children and Youth Services Review

104

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Highlights This systematic review found no high quality evidence for outcomes of supervision. Study designs are weak and samples limited; supervision is rarely defined. Supervision is associated with worker satisfaction, self-efficacy and lower stress. AbstractObjective: The objective of this study is to ascertain what is known about the effectiveness and cost-effectiveness of supervision in child welfare in relation to outcomes for consumers/service users, staff and organizations.Method: This is a systematic review of the English language literature (2000)(2001)(2002)(2003)(2004)(2005)(2006)(2007)(2008)(2009)(2010)(2011)(2012). Scoping study followed by database searches of indexes and abstracts including Campbell Collaboration, CINAHL, the Cochrane Library, Medline, PsycInfo and Social Work Abstracts, journal hosts (EBSCO and IngentaConnect) plus specialist journals. Inclusion criteria: studies that reported on the associations between the provision of supervision and outcomes for service users/consumers, workers and organisations as well as intervention studies. Potentially relevant studies were independently screened by two reviewers (Stage 1) and if meeting the eligibility criteria proceed to full text review and data extraction (Stage 2). Studies were subject to critical appraisal using the Weight of Evidence approach (Stage 3). An analysis of included study characteristics is followed by a narrative synthesis of findings structured to answer the research objective.Results: 690 unique studies were identified at Stage 1, 35 proceeded to Stage 2 and, following quality appraisal, 21 were included in the review. Almost all the studies were cross-sectional, providing evidence of associations between the provision of supervision and a variety of outcomes for workers, including job satisfaction, self-efficacy and stress and for organisations, including workload management, case analysis and retention. There was only one, poorly reported, intervention study and no studies of outcomes for consumers. No economic evaluations were found. Conclusions:The evidence base for the effectiveness of supervision in child welfare is surprisingly weak. An agenda for research based on a framework for the development and evaluation of complex interventions is proposed.

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“…Research suggests that variables from the individual to the organizational levels influence intent to leave, decisions to stay, and actual retention and turnover rates (Gansle & Ellett, 2002;Jacquet, Clark, Morazes, & Withers, 2007;Zlotnik, DePanfilis, Daining, & Lane, 2005). However, one limitation to this research is that the unit of analysis is on individual processes and behaviors.…”

Section: Recommendation #3: Develop Initiatives To Minimize the Impacmentioning

confidence: 99%

Finding “Health” and “Meaning” in Texas-Sized Turnover: Application of Seminal Management Principles for Administration and Research in U.S. Public Child Welfare Agencies

Willis

Chavkin

Leung

2017

ASW

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Keywords: Public child welfare; turnover; retentionTurnover has been identified as a major problem for public child welfare organizations (Weaver, Chang, Clark, & Rhee, 2007;Williams, Nichols, Kirk, & Wilson, 2011). Over the last 30 years, child welfare organizations have consistently struggled to develop new initiatives to improve workforce quality and stability (Ball & Dexheimer, 2015). In this paper we assert that it is time to examine the "problem" of turnover from a new perspective. By critically questioning how turnover is socially constructed, measured, and addressed, a more meaningful metric can be developed. The concept of turnover can be redefined in a way that captures its heterogeneity. Specific recommendations are made for initiatives designed not necessarily to reduce the rate of turnover, but rather to reduce the impact of unhealthy turnover. Based on this new perspective, recommendations are provided for administration and research for public child welfare agencies across the United States.

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The Role of Supervision in the Retention of Public Child Welfare Workers

Cited by 54 publications

References 8 publications

A meta-analysis of turnover intention predictors among U.S. child welfare workers

A meta-analysis of turnover intention predictors among U.S. child welfare workers

The surprisingly weak evidence base for supervision: Findings from a systematic review of research in child welfare practice (2000–2012)

Finding “Health” and “Meaning” in Texas-Sized Turnover: Application of Seminal Management Principles for Administration and Research in U.S. Public Child Welfare Agencies

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