“…However, some social workers have used virtual care in clinical practice even prior to the pandemic for counselling, group therapy, case management and other activities ( Marziali et al , 2006 ; Reamer, 2013 ; Ramsey and Montgomery, 2014 ; Mishna et al , 2019 ). Some social workers in rural and remote communities have long relied on telephone and video technologies, yet the uptake has not been widespread ( Ramsey and Montgomery, 2014 ; Bryant et al , 2018 ; Mishna et al , 2019 ; Tadic et al , 2020 ). Despite having some experience of using virtual care in practice there is a widespread gap in the education and training of social workers on how to effectively and ethically integrate virtual technology into practice ( Mishna et al , 2015 ; Berzin et al , 2015 ).…”