The Role of Push-Pull Technology in Privacy Calculus: The Case of Location-Based Services

Xu, Heng; Teo, Hock-Hai; Tan, Bernard C. Y.; Agarwal, Ritu

doi:10.2753/mis0742-1222260305

Cited by 593 publications

(536 citation statements)

References 48 publications

Supporting

Mentioning

480

Contrasting

Unclassified

Order By: Relevance

“…The results show that perceived value is positively related to WSI. This finding is in the line with previous studies, which have demonstrated that perceived benefits and costs have direct effects on customers' willingness to disclose information (Dinev and Hart 2006;Xu et al 2009). The results also support our expectation that satisfaction has a significant positive effect on WSI.…”

Section: Discussionsupporting

confidence: 83%

“…Thus, consumers' value perceptions are likely to enhance net exchange benefits and improve the likelihood that consumers will engage in information exchange. Prior studies on consumers' disclosure behavior have corroborated this view by showing that perceived benefits and costs have direct effects on customers' willingness to disclose personal information to relationship-seeking marketers (Dinev and Hart 2006;Xu et al 2009). Thus, we formulate the following hypothesis:…”

Section: Conceptual Framework and Hypothesis Developmentmentioning

confidence: 66%

See 1 more Smart Citation

Customer perceived value, satisfaction, and loyalty: the role of willingness to share information

Leppäniemi

Karjaluoto

Saarijärvi

2016

The International Review of Retail, Distribution and Consumer R

View full text Add to dashboard Cite

Section: Discussionsupporting

confidence: 83%

Section: Conceptual Framework and Hypothesis Developmentmentioning

confidence: 66%

Customer perceived value, satisfaction, and loyalty: the role of willingness to share information

Leppäniemi

Karjaluoto

Saarijärvi

2016

The International Review of Retail, Distribution and Consumer R

View full text Add to dashboard Cite

“…Not personalized services are offered in a standardized way without significant personalization. & Information exchange -Information exchange captures how interactions between a FinTech start-up and its users are triggered (Ma 2015;Xu et al 2010). Pull services provide or exchange information only after the user has accessed the service.…”

Section: Interactionmentioning

confidence: 99%

Understanding FinTech start-ups – a taxonomy of consumer-oriented service offerings

2017

View full text Add to dashboard Cite

The financial sector is facing radical transformation. Leveraging digital technologies to offer innovative services, FinTech start-ups are emerging in domains such as asset management, lending, or insurance. Despite increasing investments, the FinTech phenomenon is low on theoretical insights. So far, the offerings of FinTech start-ups have been predominantly investigated from a functional perspective. As a functional perspective does not suffice to fully understand the offerings of FinTech start-ups, we propose a taxonomy of nonfunctional characteristics. Thereby, we restrict our analysis to consumer-oriented FinTech start-ups. Our taxonomy includes 15 dimensions structured along the perspectives interaction, data, and monetization. We demonstrate the applicability of our taxonomy by classifying the offerings of 227 FinTech start-ups and by identifying archetypes via a cluster analysis. Our taxonomy contributes to the descriptive knowledge on FinTech start-ups, enabling researchers and practitioners to analyze the service offerings of FinTech start-up in a structured manner.JEL classification M13 . N2 . N7 . O3

show abstract

“…The literature review indicates that previous work has included Privacy as an antecedent variable of users' behavior in the intention to use information systems, such as e-commerce [27,68,69], and social networking sites [28]. Privacy has been defined from different perspectives.…”

Section: External Variables: Confidence In Privacy Of Lbsmentioning

confidence: 99%

The Behavioral Response to Location Based Services: An Examination of the Influence of Social and Environmental Benefits, and Privacy

2017

View full text Add to dashboard Cite

Abstract:Given the importance tourism has in many economies, this research was designed to study how the social and environmental benefits of Location Based Services (LBS) in the tourism sector influence user behavior and thus contribute to sustainable development. The objective has been to study LBS as a solution that makes the deployment of tourism activities easier, more useful and improves attitudes towards it, but in a context where trust in privacy and benefits-based sustainable social and environmental development are key. To achieve this, this research identifies what could be the influence factors in the adoption of mobile applications with Location Based Services from the point of view of the tourism sector, especially if the social and environmental benefits of LBS can help improve usage behavior. We investigated the technological acceptance of LBS in tourism, using Technology Acceptance Model (TAM) as a solid model to explain its adoption. Nine hypotheses were investigated by carrying out a survey of travelers (n = 277) during their visit to Seville (Spain). To test the conceptual model's hypotheses, the Partial Least Squares (PLS) technique was applied to estimate variance-based structural equations models (SEM).The results of this study indicated that tourists are willing to accept these LBS services within a particular adoption model, where trust in privacy and social and environmental benefits are paramount.

show abstract

The Role of Push-Pull Technology in Privacy Calculus: The Case of Location-Based Services

Cited by 593 publications

References 48 publications

Customer perceived value, satisfaction, and loyalty: the role of willingness to share information

Customer perceived value, satisfaction, and loyalty: the role of willingness to share information

Understanding FinTech start-ups – a taxonomy of consumer-oriented service offerings

The Behavioral Response to Location Based Services: An Examination of the Influence of Social and Environmental Benefits, and Privacy

Contact Info

Product

Resources

About