The Role of Perceived Risk and Security Level in Building Trust in E-government Solutions

Ejdys, Joanna; Ginevičius, Romualdas; Rózsa, Zoltán; Janošková, Katarina

doi:10.15240/tul/001/2019-3-014

Cited by 24 publications

(39 citation statements)

References 59 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In order to estimate the model parameters, several discrepancy functions could be used. Publications that concentrate on SEM in social science more frequently use maximum likelihood (Ohunakin et al, 2018), generalised (Ejdys et al, 2019;Indartono & Faraz, 2019;Obidjon et al, 2017), partial (Nor Zainal & Kuppusamy, 2017;Alnsour, 2018;Hu et al, 2019;Victor et al, 2019) and weighted least squares (Suifan, 2019).…”

Section: Empirical Results and Discussionmentioning

confidence: 99%

“…Thus far, numerous studies that concentrate on measuring behaviour more frequently use questionnaire. That is, a single questionnaire measured trust in government (Çera et al, 2019;Ol ah et al, 2019;Stevenson & Wolfers, 2011), trust in E-government (Ejdys et al, 2019), trust in public service delivery (Nor Zaini & Kuppusamy, 2017). The same approach for measuring trust in organisations in general (Ol ah et al, 2017(Ol ah et al, , 2019, and trust in management, trust in co-workers, trust in technologies for knowledge management (Dvorsk y et al, 2020; Smaliukien_ e et al, 2017; Virglerov a, 2018) in particular, was used.…”

Section: Data Collection and Measure Of The Constructmentioning

confidence: 99%

See 1 more Smart Citation

Trust crisis in the financial sector and macroeconomic stability: a structural equation modelling approach

Brychko

Bilan

Lyeonov

et al. 2020

Economic Research-Ekonomska Istraživanja

View full text Add to dashboard Cite

Although the growing body of literature that recognises a destabilising role of the trust crisis in the macroeconomic stability, the understanding of mediational pathways remains limited. The current paper fills the gap by contributing to the existing literature by examining closely the mediating effect of the trust crisis in the financial sector on the indicators of macroeconomic stability due to the anticipated impact of the financial intermediation development and the monetary policy transmission mechanism, as well as their combinatorial impact. A method of structural equation modelling was used to analyse the input data. It has been empirically confirmed that exacerbation of the trust crisis in the financial sector without the use of regulatory measures is detrimental to macroeconomic stability. The results of the mediation analysis show that transmission channels of the monetary policy mechanism and developed financial sector mitigate the harmful effects of deepening the trust crisis in the financial sector and lead to an increase in macroeconomic stability indicators. From a practical perspective, the findings revealed that interest, credit, and currency channels of the monetary policy transmission mechanism could be used to cope with the erosion of the trust crisis in the financial sector to macroeconomic stability.

show abstract

Section: Empirical Results and Discussionmentioning

confidence: 99%

Section: Data Collection and Measure Of The Constructmentioning

confidence: 99%

Trust crisis in the financial sector and macroeconomic stability: a structural equation modelling approach

Brychko

Bilan

Lyeonov

et al. 2020

Economic Research-Ekonomska Istraživanja

View full text Add to dashboard Cite

show abstract

“…Customer satisfaction, consist-ing of one construct, was adopted from [Yoo et al, 2010]. Finally, Perceived Trust, consisting of six constructs, was adopted from [Ejdys, 2018;Ejdys et al, 2019;Brill et al, 2019]. Those items are shown in Table 2.…”

Section: Methodsmentioning

confidence: 99%

“…Among the indicators of the performance of a digital assistant is the customers' perceived trust in the goods and service providers [Brill et al, 2019]. One key factor in the success of information exchange in technology is trust [Ejdys et al, 2019] since, from the users' perspective, trust can distinguish the technological quality of a particular brand. Trust consists of security, credibility, reliability, loyalty, and accuracy of the performance of a technology [Ejdys, 2018].…”

mentioning

confidence: 99%

Interactive Applications with Artificial Intelligence: The Role of Trust among Digital Assistant Users

Purwanto¹,

Kuswandi²,

Fatmah³

2020

Foresight and STI Governance

View full text Add to dashboard Cite

P eople are increasingly dependent upon technology. However, companies' large-scale investments to establish ongoing loyalty to technology platforms and ecosystems show negative results. This is due to lower levels of trust, concerns about risks, and increasing issues of privacy. Despite the continuous development of digital assistant applications to increase interactivity, however, there is no guarantee that the concept of interactivity is capable of gaining users' trust and addressing their concerns. The purpose of the present study is to analyze the effects of controllability, synchronicity, bidirectionality on perceived performance, and user satisfaction with digital assistant applications as moderated by perceived trust. Amos 22.

show abstract

“…Not all of the models can be used for all areas of research. As proven by Ejdys et al (2019), consumers perceive risk and security differently in technologies offered by the private sector and public institutions. Tripopsukal (2018) proposed a combination of the TAM model and the TOE framework creating an integrated TAM-TOE model.…”

Section: Literature Reviewmentioning

confidence: 99%

Influence of technology on regional brands in Czechia

Stoklasa

2019

Engineering Management in Production and Services

View full text Add to dashboard Cite

This article aims to examine the effects of new technology on the purchase of regional brands in Czechia and draw conclusions that will help to adapt the brands to customer needs. Regional brands are a speciality of Central Europe, which emerged due to consumer dissatisfaction with low-quality of global retail products. These traditional local handmade products are heavily influenced by new technology and customers requiring them to be purchasable online with a massive online presence. The sample consisted of 1050 residents of the Czech Republic. The data were gathered by a professional marketing agency Ipsos using a questionnaire survey. The sample was tested using the one-way Chi-square test, which had good compliance to test the basic sample characteristics, followed with the one-sample Kolmogorov-Smirnov test to test the data distribution, and then, the dependencies were tested with the Kruskal-Wallis test. Finally, a post-hoc test suitable for the type of analysis could be chosen to better understand the type of factors that could influence the results and their possible effect. The main findings indicate a slow change in the demand as customers are neutral in relation to regional brands available from online shops as well as their about social media presence but require them to have a good-quality website. Solutions are proposed using a government-run brand with a platform providing web layouts and hybrid e-shop. The type of content is proposed, indicating the appropriate execution, which should be done based on the researched-derived segmentation criteria.

show abstract

The Role of Perceived Risk and Security Level in Building Trust in E-government Solutions

Cited by 24 publications

References 59 publications

Trust crisis in the financial sector and macroeconomic stability: a structural equation modelling approach

Trust crisis in the financial sector and macroeconomic stability: a structural equation modelling approach

Interactive Applications with Artificial Intelligence: The Role of Trust among Digital Assistant Users

Influence of technology on regional brands in Czechia

Contact Info

Product

Resources

About