The role of peer support specialists for patients with medical and behavioral health needs – Challenges and opportunities

Daniels, Allen S.

doi:10.1016/j.hjdsi.2015.11.002

Cited by 4 publications

(2 citation statements)

References 4 publications

(2 reference statements)

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“…Participants reported challenges with boundaries, work-life balance, and experiencing personal stigma in the workplace and confirmed the ongoing challenge of low compensation. This finding is consistent with the role of peer support specialists in nonintegrated agencies [ 22 - 24 ]. Participants reported stigma as the biggest challenge, either by experiencing stigma themselves, sometimes even from their own professional colleagues, or observing it directed toward those they assist.…”

Section: Discussionsupporting

confidence: 89%

Actionable Items to Address Challenges Incorporating Peer Support Specialists Within an Integrated Mental Health and Substance Use Disorder System: Co-Designed Qualitative Study

Almeida¹,

Day²,

Smith³

et al. 2020

J Participat Med

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Background Peer support specialists offering mental health and substance use support services have been shown to reduce stigma, hospitalizations, and health care costs. However, as peer support specialists are part of a fast-growing mental health and substance use workforce in innovative integrated care settings, they encounter various challenges in their new roles and tasks. Objective The purpose of this study was to explore peer support specialists’ experiences regarding employment challenges in integrated mental health and substance use workplace settings in New Hampshire, USA. Methods Using experience-based co-design, nonpeer academic researchers co-designed this study with peer support specialists. We conducted a series of focus groups with peer support specialists (N=15) from 3 different integrated mental health and substance use agencies. Audio recordings were transcribed. Data analysis included content analysis and thematic analysis. Results We identified 90 final codes relating to 6 themes: (1) work role and boundaries, (2) hiring, (3) work-life balance, (4) work support, (5) challenges, and (6) identified training needs. Conclusions The shared values of experience-based co-design and peer support specialists eased facilitation between peer support specialists and nonpeer academic researchers, and indicated that this methodology is feasible for nonpeer academic researchers and peer support specialists alike. Participants expressed challenges with agency restrictions, achieving work-life balance, stigma, and low compensation. We present actionable items to address these challenges in integrated mental health and substance use systems to potentially offset workforce dissatisfaction and high turnover rates.

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Section: Discussionsupporting

confidence: 89%

Actionable Items to Address Challenges Incorporating Peer Support Specialists Within an Integrated Mental Health and Substance Use Disorder System: Co-Designed Qualitative Study

Almeida¹,

Day²,

Smith³

et al. 2020

J Participat Med

View full text Add to dashboard Cite

show abstract

“…Only a few technology-based IPC for specific care delivery have been realized. For example, Heath and colleagues [ 15 ] developed the “Listening to you” communication tool for healthcare staff delivering pediatric care, allowing them to listen, respond, and incorporate parental concerns with their child’s medical plan in the hospital. In addition, Karlsudd [ 16 ] developed a cooperation system that facilitates communication and collaboration among caregivers and parents of disabled children, and proved its usefulness and ease-of-use.…”

Section: Introductionmentioning

confidence: 99%

Developing and Evaluating A One-Stop Patient-Centered Interprofessional Collaboration Platform in Taiwan

Lin

Chen

et al. 2020

Healthcare

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(1) Background: Effective healthcare collaboration not only improves the outcomes of patients, but also provides benefits to healthcare providers. A patient-centered communication platform, a so-called “one-stop platform”, is necessary to promote interprofessional collaboration (IPC) for optimal patient care. (2) Methods: Chi Mei Medical Center developed a patient-centered computerized platform to fulfill interprofessional collaboration needs. The platform features a spiral-shaped integrated care area and a communication area that allows the medical team to access patients’ information including the medical care they received within seven days, and veritably shows whether the team members have read communication messages. After pilot adoption, an online survey was conducted. (3) Results: A one-stop IPC platform was implemented and promoted for patient care. The online survey revealed that medical team members have high positive appraisal of the platform. It also pointed out that resistance to change among the medical team still has a significant impact on behavioral intention. (4) Conclusions: The interprofessional collaboration platform was recognized by the medical teams of Chi Mei Medical Center as an effective and convenient tool for assisting clinical decision making. However, actions to reduce user resistance to change and encourage collaboration among team members still need to be continued. Shared decision making within physicians and patients will be valuable to develop in the platform in the future.

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Peer Support for Mental Health

Stefancic

Bochicchio

Tuda

2021

Peer Support in Medicine

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The role of peer support specialists for patients with medical and behavioral health needs – Challenges and opportunities

Cited by 4 publications

References 4 publications

Actionable Items to Address Challenges Incorporating Peer Support Specialists Within an Integrated Mental Health and Substance Use Disorder System: Co-Designed Qualitative Study

Actionable Items to Address Challenges Incorporating Peer Support Specialists Within an Integrated Mental Health and Substance Use Disorder System: Co-Designed Qualitative Study

Developing and Evaluating A One-Stop Patient-Centered Interprofessional Collaboration Platform in Taiwan

Peer Support for Mental Health

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