The role of participatory design activities in supporting sense-making in the smart city

Matos-Castaño, Julieta; Geenen, Anouk Jacoba Petronella; Voort, Mascha C. van der

doi:10.21606/drs.2020.133

Cited by 4 publications

(2 citation statements)

References 23 publications

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“…While Weick (1990), whose seminal work has defined the field of sensemaking, recognised that environmental factors such as landscape and weather conditions contributed to complex situations for decision-making, it has only been more recently that scholars have sought to engage in discussions about how spatial and environmental contexts interact actively with sensemaking processes. This recent, innovative work has explored sensemaking in landscapes affected by disasters or threats of disaster (Hodgson, 2007), ecological materiality (Whiteman and Cooper, 2011) and participatory design processes in urban environments (Matos-Castaño et al, 2020). Sensemaking research is similarly sparse in relation to conflict processes.…”

Section: Conceptualising Sensemaking Space and Conflict Legaciesmentioning

confidence: 99%

Making sense of segregation: Transitional thinking and contested space

Murphy

McDowell

2023

Urban Studies

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In segregated societies space is typically a source of conflict and confusion. Everyday geographies are often navigated through complex patterns of movement that are sensitive to the ‘other’ and their spatial practices. Individuals adjust and tailor their movements, in part, because of the fear of the unknown. This paper, using three embedded cases of interface communities in Northern Ireland, considers how processes of spatial ‘sensemaking’ can reduce anxiety about contested spaces in deeply divided communities. The paper makes three important contributions. First it extends conceptualisations of sensemaking to a focused reading of geographical space in a divided society. This marks an important extension for a theory that until now has been largely confined to the organisational studies literature and provides a theoretical scaffolding with which to better understand individual and group responses to spatial contestation and division. Second, it identifies how processes of sensemaking, married with what we term a ‘connecting methodology’, can instigate individuals to make, break and give sense to themselves and others around issues of past contestation and current disputes. Finally, it argues that these interventions can occasion transitional thinking and new movement through contested space, an important contribution for those working and living in divided societies. The paper draws on data from a wider project on community commemoration in Northern Ireland which explore how individuals and communities collectively move through contested spaces. The process of sensemaking, we argue, can redefine the parameters for participatory methodologies and provide unique opportunities to break deadlocks in deeply divided societies.

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Section: Conceptualising Sensemaking Space and Conflict Legaciesmentioning

confidence: 99%

Making sense of segregation: Transitional thinking and contested space

Murphy

McDowell

2023

Urban Studies

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“…In our view, considering affects and imaginations around datafication and smart cities complements the tendency to address socio-technical controversies cognitively and view civic engagement as rational stakeholdership (de Lange, 2013; Michael and Lupton, 2016). For instance, as part of our project, we are exploring a research-by-design methodology aimed at involving diverse audiences and stimulating different forms of sense-making around smart city issues through participatory design (Matos-Castaño et al., 2020). One example of method that we use to illustrate controversing in practise (outlined here in A ‘Controversing walk-shop’ method: Illustrating controversing in practice section) combines experiential, awareness-raising methods (e.g., walking) with co-design methods, as a hands-on approach to studying datafication.…”

Section: Theory: Civic Engagement and Controversies In The Datafied S...mentioning

confidence: 99%

Controversing the datafied smart city: Conceptualising a ‘making-controversial’ approach to civic engagement

Baibarac-Duignan

Lange

2021

Big Data & Society

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In this paper, we propose the concept of controversing as an approach for engaging citizens in debates around the datafied city and in shaping responsible smart cities that incorporate diverse public values. Controversing addresses the engagement of citizens in discussions about the datafication of urban life by productively deploying controversies around data. Attempts to engage citizens in the smart city frequently involve ‘neutral’ data visualisations aimed at making abstract sociotechnical issues more tangible. In addition, citizens are meant to gather around issues already defined externally by others. Instead, we focus on how people might become engaged and develop the capacity to shape alternative urban futures. We suggest that making controversial apparently less contentious issues in the smart city allows people to identify their own issues, come together temporarily as a public, imagine alternative possibilities and thus develop capacities for action. In this context, controversies can act as agents of change and open up new spaces for participation and action. We develop the notion of controversing as a deliberate strategy of making datafication controversial, and operationalise the term along the dimensions of recontextualisation, meaning-making and agency. We then look at two cases from the mid-sized city of Amersfoort in the Netherlands, first to test the conceptual potential of controversing to expose how frictions shape citizen engagement, and second to analyse how controversing may frame design-oriented methods aimed at involving diverse participants in discussing datafication and defining public values in the datafied smart city.

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Epistemological aspects of participatory design studies conducted in the field of health science

Nielsen,

Jensen,

Trettin

2024

Journal of Advanced Nursing

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Aim(s)To discuss the methodological aspects of participatory design, arguing for a three‐phase approach and the suitability of situating participatory design within a phenomenological–hermeneutical tradition in health science.Design and methodsMethodological discussion based on participatory design theory, epistemology and research studies.ResultsThe epistemological and methodological discussions show how the core values and key elements of participatory design align with the phenomenological–hermeneutical approach. In addition, examples of participatory design studies are provided to illustrate how it can be conducted in health science.ConclusionParticipatory design is a flexible framework based on genuine participation, defined by three core values: having a say, mutual learning and democratization. The iterative processes allow for adjustments in alignment with the core values and the scientific stance that defines the choice of methods, tools and techniques. A phenomenological–hermeneutic approach in participatory design studies is relevant and aligned with the core values of participatory design. Thus, this paper argues for a close integration between the participatory design methodology and the phenomenological–hermeneutic scientific approach within health science.Implications for the professionParticipatory design is a powerful methodology with core values that can co‐design sustainable health technologies with potential to impact patient care and the clinical practice of nurses. When combined with qualitative research methods, patients' lived experiences serve as the foundation for improving clinical nursing practice. Discussing the epistemological aspects of participatory design provides nurse researchers with a coherent methodological understanding, essential for the continual development of nursing research.Impact This paper discusses the research methodology of participatory design within health sciences. It aims to address the lack of understanding of the methodology, particularly within a specific scientific stance. The main finding is the elaboration on participatory design and the relevance of a phenomenological–hermeneutical approach. The paper has the potential to impact researchers, master's and PhD students, as well as others engaged in participatory design or other methodologies related to user involvement within health science. Reporting methodNo available EQUATOR guidelines were applicable to this methodological paper, as no new data were created or analysed.Patient or public contributionThere was no direct patient or public contribution, as this is a methodological paper.

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The role of participatory design activities in supporting sense-making in the smart city

Cited by 4 publications

References 23 publications

Making sense of segregation: Transitional thinking and contested space

Making sense of segregation: Transitional thinking and contested space

Controversing the datafied smart city: Conceptualising a ‘making-controversial’ approach to civic engagement

Epistemological aspects of participatory design studies conducted in the field of health science

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