The role of memorable messages in the process of organizational socialization

Socializing Messages in Blue-Collar Families: Communicative Pathways to Social Mobility and Reproduction

“…To be counted as a message, a unit of talk had to meet one of the following criteria derived from the memorable messages definition (Knapp, Stohl, & Reardon, 1981;Medved et al, 2006;Stohl, 1986): (a) the participant quoted the specific words a parent had said, which reflects that memorable messages are remembered for a long period of time; or (b) the participant explained a lesson learned from a parent, even if an associated, discrete message was not recalled, which reflects that memorable messages are perceived to have a lasting influence on the recipient's life. From the data, 346 messages from parents were identified.…”

Exploring the emergent identities of future physicians: Toward an understanding of the ideological socialization of osteopathic medical students

“…Additionally, we adapted a version of the memorable message interview schedule originally created by Knapp, Stohl, and Reardon (1981) in order to tap into how informal conversations throughout the students' professional socialization have helped to construct their identities. Previous researchers have used adapted versions of memorable message questions to yield interesting findings about socialization processes (e.g., Stohl, 1986). The interview guide provided a consistent framework for each interview allowing the first author to function as a conversation facilitator, asking openended questions to encourage detailed explanations.…”

“Texting in their pockets”: Millennials and rule violations in the hospitality industry

“…Elements include key symbols (Keyton, 2005), rituals (Pacanowsky & O'Donnell-Trujillo, 1983;Martin, 2002), stories, performances (Pacanowsky & O'DonnellTrujillo, 1983), artifacts (Keyton, 2005), and rules, which serve to establish normative behavior and help new employees to assimilate (Stohl, 1986). Because the symbols, stories, artifacts, and expectations for normative behavior are likely to vary across industries, to help to more clearly examine organizational culture, one industry, hospitality, served as the focal context for this research.…”