The role of manager influence strategies and innovation attributes in innovation implementation

Abstract

Purpose The purpose of this paper is to examine the impact of manager influence strategies and innovation attributes on employee attitudes and behaviors in innovation implementation. Design/methodology/approach Employees (n=237) in a manufacturing company in Taiwan which implemented an e-learning system participated in an online survey. System logs were used as behavioral outcome variables. Findings Persuasive strategy and relative advantage had a significant positive association with attitudes while relationship-based strategy and complexity had a significant negative association with attitudes. Assertive strategy and relative advantage had a significant positive association with use of the e-learning system, while persuasive strategy, relationship-based strategy, and complexity had a significant negative association with use of the e-learning system. Both relative advantage and complexity mediated the relationship between persuasive strategy and employee attitudes and behaviors. Complexity mediated the relationship between relationship-based strategy and employee attitudes and behaviors. Practical implications Managers should use persuasive strategy to inform employees regarding the benefits of the innovation and provide any assistance needed. Managers should be advised to not use relationship-based strategy as it can have an adverse employee impact. Originality/value The mediation model uses the diffusion of innovations model and the influence tactics literature to help explain the benefits of certain managerial practices.

The moderating effects of job design on human capital and NPD performance

“…Gupta and Govindarajan, 2000), NPD project size and complexity (e.g. Chiu and Fogel, 2017;Zander and Kogut, 1995) and project duration (e.g. Bakker et al, 2013;Cordery et al, 2010).…”

Does cultural intelligence promote cross-cultural teams' knowledge sharing and innovation in the restaurant business?

“…In particular, research has shown that restaurants' staff teams can play an important role in generating innovative ideas for the business, particularly when the team is comprised of members from diverse cultural backgrounds (Salzberg et al, 2019;Sun et al, 2017). Fundamentally, a team comprised of members from various cultures can benefit from a greater pool of diverse knowledge and expertise these members contribute (Hakimian et al, 2016;Chiu and Fogel, 2017). Research has shown that cultural diversity in teams tended to enhance team performance, creativity and innovation (Boone et al, 2019;Godfrey et al, 2019;Knippenberg, 2017;Wang et al, 2017;Ratasuk and Charoensukmongkol, 2019).…”

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“…However, CS affected attitude and intent significantly, but IS did not have a significant effect on attitude and intent. RPS was found to be very effective as the users are provided with enough evidence and support (Chin & Benne, 2009;Sharma & Yetton, 2007) for the use of the innovation, which diminishes the apparent complications associated with the innovation (Chiu & Fogel, 2017). Cognitive evaluation theory proposes an emotional state of competence and self-reliance is significant for impetus/attitude/intent among the students.…”