The role of IS capabilities in delivering sustainable improvements to competitive positioning

Doherty, Neil F.; Terry, Mark

doi:10.1016/j.jsis.2009.05.002

Cited by 69 publications

(49 citation statements)

References 52 publications

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“…This result is also in line with studies that treat process performance in its various facets, such as operational performance, agility of processes and entrepreneurship, client performance, human resources performance, among others (Soto-Acosta & Meroño-Cerdan, 2008;Tallon, 2008;Doherty & Terry, 2009;Iyer, 2011;Mithas et al, 2011;Bradley et al, 2012).…”

Section: Discussionsupporting

confidence: 88%

Valor das capacidades de TI para o negócio: análise de desempenho multinível nas organizações brasileiras

Oliveira

Maçada

2017

Gest. Prod.

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Resumo: Considerando as demandas da Teoria Baseada em Recursos (TBR) e da literatura de Sistemas de Informação (SI) quanto à captação do valor da TI em multiníveis de desempenho do negócio, este artigo objetiva identificar em que medida as Capacidades de TI impactam diretamente o Desempenho em nível de Palavras-chave: Valor da TI; Capacidades de TI; Desempenho multinível.Abstract: Considering the demands of the Resource-Based Theory (RBT) and Information Systems (IS) literature regarding the identification of IT value in multi-level business performance, this article aims to detect the extent to which IT Capabilities directly impact performance at the process level and indirectly impact performance at the company level. A survey method was adopted and applied in three research phases: i. Pre-test survey -with researchers representing IT and business areas; ii. Pilot study -with IT and business professionals, and iii. Complete study -with IT and business managers in large Brazilian organizations, according to the 2012 ranking of the largest Brazilian organizations. The measurement model was defined using the Structural Equation Modeling in the pilot study and confirmed in the complete study, with the research hypotheses tested in the structural model. The results show that IT Capabilities positively impact Process Performance, which, in turn, impacts Company-level performance. Additionally, IT Capabilities are found to have an indirect impact on Company Performance, confirming partial mediation by Performance at the Process level. The moderating effects of four variables (company size, lifespan, sector dynamism, and industry) were tested in the relationship between IT Capabilities and Process Performance, presenting null results for all four. The theoretical contributions of this research, along with its limitations and research opportunities, are provided in the discussion and conclusion of the article.

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Section: Discussionsupporting

confidence: 88%

Valor das capacidades de TI para o negócio: análise de desempenho multinível nas organizações brasileiras

Oliveira

Maçada

2017

Gest. Prod.

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“…While a firm's resources could be defined as tangible and intangible assets (Wernerfelt, 1984), resource heterogeneity, "one of the cornerstones of resource-based theory" (Helfat and Peteraf, 2003, p. 997), describes how a firm can capture more value than its rivals (Barney, 1991;Ambrosini and Bowman, 2009). From the RBV, IT can rarely be heterogeneous (Doherty and Terry, 2009); but when IT and another organisational factor are complementary, together they are because the joint use of assets is value enhancing (Teece, 2007) and synergistic (Eisenhardt and Martin, 2000). For example, heterogeneity and thus business value are seen to be created when IT combined with organisational strategy (Eisenhardt and Martin, 2000;Teece, 2007), with organisational processes (Ray et al, 2004), or with a firm's innate structural and/or cultural factors (Barney, 1991;Lado and Wilson, 1994;Miller, 2003).…”

Section: It Business Value From the Rbvmentioning

confidence: 99%

Systemic capabilities: the source of IT business value

Duan¹,

Cadden

Minocha³

2016

Information Technology &Amp; People

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Purpose – The purpose of this paper is to develop, and explicate the significance of the need for a systemic conceptual framework for understanding IT business value. Design/methodology/approach – Embracing a systems perspective, this paper examines the interrelationship between IT and other organisational factors at the organisational level and its impact on the business value of IT. As a result, a systemic conceptual framework for understanding IT business value is developed. An example of enhancing IT business value through developing systemic capabilities is then used to test and demonstrate the value of this framework. Findings – The findings suggest that IT business value would be significantly enhanced when systemic capabilities are generated from the synergistic interrelations among IT and other organisational factors at the systems level, while the system’s human agents play a critical role in developing systemic capabilities by purposely configuring and reconfiguring organisational factors. Practical implications – The conceptual framework advanced provides the means to recognise the significance of the need for understanding IT business value systemically and dynamically. It encourages an organisation to focus on developing systemic capabilities by ensuring that IT and other organisational factors work together as a synergistic whole, better managing the role its human agents play in shaping the systems interrelations, and developing and redeveloping systemic capabilities by configuring its subsystems purposely with the changing business environment. Originality/value – This paper reveals the nature of systemic capabilities underpinned by a systems perspective. The resultant systemic conceptual framework for understanding IT business value can help us move away from pairwise resource complementarity to focusing on the whole system and its interrelations while responding to the changing business environment. It is hoped that the framework can help organisations delineate important IT investment considerations and the priorities that they must adopt to create superior IT business value.

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“…Ray et al (2005) add that the effects of information technology are best documents at the level of firm and they are unique on firm performance. In addition, Doherty and Terry (2009) say that resource-based view support effect of using information system capabilities for constant competitive advantage delivery. In their research findings, Doherty and Terry (2009) claim that investment in set of information system capabilities in long-term will succeed inside of firm and competitive environment.…”

Section: Information Systemmentioning

confidence: 99%

Organizational Factors and Quality of Production in Malaysia’s Manufacturing Companies

Sidin¹

2014

IJBM

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The purpose of this study is to ascertain whether there is any correlation between organizational factors and quality of production in Malaysia's manufacturing companies. A theoretical model of the relationships among the constructs of organizational factors that consist of organizational resources, rewards and recognition structure, and information system and quality of production are proposed and tested using multi-regression analysis. The results showed positive relationship between organizational factors and quality of production in Malaysia's manufacturing industry, except for one which is related to rewards and recognition structure. The findings of this study will assist managers to make appropriate decisions when adopting the three elements in their respective organizations especially in the manufacturing sector.

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The role of IS capabilities in delivering sustainable improvements to competitive positioning

Cited by 69 publications

References 52 publications

Valor das capacidades de TI para o negócio: análise de desempenho multinível nas organizações brasileiras

Valor das capacidades de TI para o negócio: análise de desempenho multinível nas organizações brasileiras

Systemic capabilities: the source of IT business value

Organizational Factors and Quality of Production in Malaysia’s Manufacturing Companies

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