The Role of Institutional Logics in the Design of E-Governance Systems

Mundkur, Anuradha; Venkatesh, Murali

doi:10.1080/19331680802698943

Cited by 9 publications

(9 citation statements)

References 33 publications

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“…The literature claims that disclosure of information can improve good governance (Bauhr & Grimes, 2014;Hirsch & Osborne, 2000;Mundkur & Venkatesh, 2009;Piña & Avellaneda, 2019). Information disclosure allows citizens and other stakeholders to monitor and assess the performance of public organizations (Grimmelikhuijsen & Welch, 2012;McNeal et al, 2008;Meijer, 2013).…”

Section: Literature Reviewmentioning

confidence: 99%

“…According to Bearfield and Bowman (2017, p. 174), to date, no grand theory explains why local governments have embraced transparency. In the absence of such a theory, several academics based their studies on different theories to explain the disclosure of information and transparency policy (Bearfield & Bowman, 2017;Gesuele et al, 2018;Mendes et al, 2016;Mundkur & Venkatesh, 2009;Serrano-Cinca, Rueda-Tomás, & Portillo-Tarragona, 2009;Tejedo-Romero & de Araujo, 2018).…”

Section: Theoretical Framework and Hypotheses Developmentmentioning

confidence: 99%

“…E-government and ICT have enabled citizens' participation through feedback and allowing transactions between citizens and government (Ding, 2009;Garrido-Rodríguez et al, 2019). Internet access has increased citizens' ability to access municipalities' websites, and demand an efficient, responsible, and transparent government (Gandía & Archidona, 2008;Mundkur & Venkatesh, 2009;Pina et al, 2010). Nevertheless, the increase in information disclosure via websites and citizens' access to Internet may both be just an expression of an overall diffusion of the Internet.…”

Section: Citizens' Access To Internetmentioning

confidence: 99%

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E-government-enabled transparency: The effect of electoral aspects and citizen’s access to Internet on information disclosure

Romero¹,

Araújo²

2020

Journal of Information Technology & Politics

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Recent literature on transparency claims that e-government-enabled transparency through websites may be conditioned by political and social factors. Being more transparent while conducting its activities and political responsibilities has been the response of governments to citizens' demand for access to public information. This paper analyzes if political and social conditions influence transparency in Portuguese municipalities. The results show that political ideology, electoral turnout, proximity of elections, citizens' access to Internet and geographic location influence municipalities' transparency. The analyses are based on panel data from all 308 Portuguese municipalities.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Theoretical Framework and Hypotheses Developmentmentioning

confidence: 99%

Section: Citizens' Access To Internetmentioning

confidence: 99%

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E-government-enabled transparency: The effect of electoral aspects and citizen’s access to Internet on information disclosure

Romero¹,

Araújo²

2020

Journal of Information Technology & Politics

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“…The legal framework, as an example of coercive pressure, is determinant in the context of AEC [54]. Several studies have confirmed that the government's entities use this coercive pressure to encourage citizens and other groups to embrace e-government [13,49,[55][56][57][58], even in mandatory use contexts, as Denmark and the UK have defined [59]. Consequently, we have defined that coercive pressure predicts AEC as our first hypothesis.…”

Section: Introductionmentioning

confidence: 93%

Government influence on e-government adoption by citizens in Colombia: Empirical evidence in a Latin American context

Ramirez-Madrid

Escobar-Sierra

Lans-Vargas³

et al. 2022

PLoS ONE

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This study aims to identify government influence in the adoption of e-government by citizens (AEC) through a case study analyzing actions in Antioquia, Colombia, to increase AEC in annual vehicle tax filing and payment services. We classified these actions employing institutional theory, institutional interventions, and legitimation strategies. An analysis correlating AEC actions (including the COVID-19 containment measures) with over 16 million transactions in these two services during 2015–2020 found a strong government influence on AEC. We established coercive pressure and conformance to the environment as important predictors of AEC, but the COVID-19 containment measures only influenced electronic tax payments. Service type was also an essential predictor for these services; however, mobilization was not. Increasing AEC should be considered a necessary objective for public administrations, especially in developing countries that face shortages of resources and facilities.

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“…Legal rules are one of the implementations of institutional pressure on individuals or organizations [22]. Several studies show the use of coercive pressure or the ability to encourage the adoption of e-government [23][24][25][26][27][28]. In the context of ecommerce adoption, institutional pressure can make SMEs use e-commerce marketplaces.…”

Section: Institutional Theory and Resource-based View Theorymentioning

confidence: 99%

The Mediating Role of E-Commerce Adoption in the Relationship Between Government Support and SME Performance in Developing Countries

Nugroho,

Novitasari,

Timur

2024

IJSDP

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In developing countries, SMEs contribute significantly to GDP and employment (up to 33% and 45%, respectively). Governments in developing countries such as Indonesia take initiatives to provide support to MSMEs through facilities and regulations to improve their performance. Previous studies lack theoretical consensus on the relationship between government support (e.g., incentives, training, regulatory changes, technology facilitation) and SME performance. This study uses a quantitative approach. An online survey of 1514 SMEs was conducted for this study. A valid sample of 402 SMEs was collected for this study. This study investigates the government-supported SME performance relationship and explores the mediating role of e-commerce adoption on the government-supported SME performance relationship. The hypotheses were tested using the partial least squares (PLS) approach with the help of SmartPLS 3.2.8 software. This study demonstrates the mediating role of ecommerce marketplace adoption in the relationship between government support and SME performance. The findings provide new insights into the role of government in driving SME performance (p < 0.00). This study can have implications for determining government policies to improve the performance of SMEs. This study explains the need for government policies to encourage SMEs to adopt e-commerce. In addition, the government can improve facilities for SMEs to make it easier to adopt the e-commerce marketplace.

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The Role of Institutional Logics in the Design of E-Governance Systems

Cited by 9 publications

References 33 publications

E-government-enabled transparency: The effect of electoral aspects and citizen’s access to Internet on information disclosure

E-government-enabled transparency: The effect of electoral aspects and citizen’s access to Internet on information disclosure

Government influence on e-government adoption by citizens in Colombia: Empirical evidence in a Latin American context

The Mediating Role of E-Commerce Adoption in the Relationship Between Government Support and SME Performance in Developing Countries

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