The Role of Information Technology in Sustainable Urban Mobility Development

Abstract

The exponential growth of the population living in urban centers has contributed to intensifying problems related to various aspects of mobility. In this context, information technology has been widely used as an important resource for building solutions aimed at overcoming infrastructure and urbanism deficiencies, collecting information in its multiple contexts, and constructing tools for management, planning, and other resources necessary for the development of smarter forms of mobility. This qualitative article was conducted through research and bibliographic analysis where, through a systematic literature review (SLR), it investigated the different IT solutions applied in mitigating the consequences of urban mobility problems. 400 studies analyzing 72 distinct approaches to mobility were identified and classified into 16 application groups. The objective was to map the multiple aspects of sustainable urban mobility researched by the academic community in recent years. Additionally, the article highlights the Mobility as a Service (MaaS) approach.