The Role of Gamification in Privacy Protection and User Engagement

Abstract

The interaction between users and several technologies has rapidly increased. In people's daily habits, the use of several applications for different reasons has been introduced. The provision of attractive services is an important aspect that it should be considered during their design. The implementation of gamification supports this, while game elements create a more entertaining and appealing environment. At the same time, due to the collection and record of users' information within them, security and privacy are needed to be considered as well, in order for these technologies to ensure a minimum level of security and protection of users' information. Users, on the other hand, should be aware of their security and privacy, so as to recognize how they can be protected, while using gamified services. In this work, the relation between privacy and gamified applications, regarding both the software developers and the users, is discussed, leading to the necessity not only of designing privacy-friendly systems but also of educating users through gamification on privacy issues.

Perceptions of ICT Practitioners Regarding Software Privacy

“…Amorim et al [65] suggest the use of gamification techniques as an alternative to provide data privacy training to practitioners of an organization. Mavroeidi et al [53] also investigated the use of Gamification for privacy requirements elicitation and the engagement of the users.…”

Transforming Medical and Health sciences Education with gamification

“…Similarly, when developing gamification platforms and applications, we need to ensure the cybersecurity and the privacy of the data and the different end-users. Robust measures must be implemented to ensure patient information remains confidential and protected ( [39]: [40]).…”

Towards the integration of the GDPR in the Unified Software Development Process (S)

“…Since these rights have to be guarantee during all the software lifecycle, we have included it in the maintenance activity. To integrate the legal requirements imposed by the GDPR into the UP [18], we propose a procedure with the following steps: 4. Otherwise, we evaluated the next article.…”

“…Amorim et al [3] suggest the use of gamification techniques as an option for providing practitioners at an organization with data privacy training. Mavroeidi et al [18] also investigated the use of gamification for privacy requirements elicitation and engagement with the users. Perera et al [22] proposed a guide based on the Privacy by-Design framework including a set of best practices to help software engineers to ensure user data privacy during the development of Internet of Things (IoT) applications.…”

“…For instance, the personal data gathered from users by developers designing a medical data management application, where age or sex are important, will not be the same as for a library management system, where such data are unnecessary. If these data and needs are identified later during the development process, it will be more costly to solve data privacy-related problems, because the changes that have to be made to the future system will tend to affect more functionalities [3] [18] [22]. Nevertheless, the software development teams do not have a framework for adopting the personal data protection legislation in software development, as the this legislation should change development team work methods by, for example, adopting a series of features and controls related to consent, documentation and privacy responsibilities throughout the software development process [4][5] [26].…”