2017
DOI: 10.1016/j.aorn.2017.08.002
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The Role of Emotional Intelligence in Perioperative Nursing and Leadership: Developing Skills for Improved Performance

Abstract: Many responsibilities of perioperative professionals involve concrete tasks that require high technical competence. Emotional intelligence, referred to as EQ, which involves the ability to relate to and influence others, may also be important for perioperative professionals. High EQ has been linked to higher performance in the workplace, higher job satisfaction, lower turnover intentions, and less burnout. Perioperative professionals who demonstrate a combination of technical skills and EQ could be more attune… Show more

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Cited by 16 publications
(16 citation statements)
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“…The same occurs with the dimensions "Leadership" and "Collaboration", with results below those obtained in 2012 by Gillespie et al, [2]. However, the "Empathy" dimension obtained slightly better results and it should be noted here that empathy can be a strength to enhance emotional intelligence as a mechanism that stimulates knowledge and lays the foundations to build stronger teams, improve leadership, the environment and ultimately the quality of care [18,19].…”
Section: Discussionsupporting
confidence: 57%
“…The same occurs with the dimensions "Leadership" and "Collaboration", with results below those obtained in 2012 by Gillespie et al, [2]. However, the "Empathy" dimension obtained slightly better results and it should be noted here that empathy can be a strength to enhance emotional intelligence as a mechanism that stimulates knowledge and lays the foundations to build stronger teams, improve leadership, the environment and ultimately the quality of care [18,19].…”
Section: Discussionsupporting
confidence: 57%
“…21 CSSD managers must be aware of how relationships affect the work environment, as motivation, leadership, empowerment and trust are inversely associated with levels of burnout. 22 Increasing the emotional intelligence of CSSD workers can improve the team's ability to deal with conflicts, motivate each other, 23 and be more careful in the workplace, 24 which can reduce role conflicts and stress.…”
Section: Discussionmentioning
confidence: 99%
“…The ability to manage emotions is a fundamental skill that should be developed by healthcare professionals as their work environment often entails a significant emotional burden [5]. Specifically, there is evidence linking EI with effective clinical decision-making [6], the occurrence or reduction of stress and burnout in a work environment [7][8][9], work engagement [10] and, by extension, with the institution's general productivity, turnover rate, work absenteeism and patient satisfaction [8,11,12]. Moreover, there is ample evidence showing the benefits of health professionals' EI while undertaking daily tasks and on the physical and emotional care patients receive [4,13,14].…”
Section: Introductionmentioning
confidence: 99%
“…Many studies emphasize the importance of offering education in EI both to students and professionals, highlighting that the best moments for EI training are in childhood, higher education and adult life, as a part of continuous professional development [18]. Training in EI increases the bio-psychosocial welfare of healthcare professionals, as well as benefitting their clinical practice, the satisfaction of patients, and the institution for which they work [11][12][13].…”
Section: Introductionmentioning
confidence: 99%