Abstract:Background: Requirements changes (RCs) are inevitable in Software Engineering. Research shows that emotional intelligence (EI) should be used alongside agility and cognitive intelligence during RC handling. Objective: We wanted to study the role of EI in-depth during RC handling. Method: We conducted a socio-technical grounded theory study with eighteen software practitioners from Australia, New Zealand, Singapore, and Sri Lanka. Findings: We found causal condition (software practitioners handling RCs), interv… Show more
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