The role of emotion in believable agents

Bates, Joseph

doi:10.1145/176789.176803

Cited by 826 publications

(397 citation statements)

References 8 publications

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“…In this sense, Bates [73] argues that these perceptions of emotions are a key element in creating the illusion of social character. The term 'socialness' has been used to describe the phenomenon of users treating technology or technology interfaces as social actors; that is, the user perceives that the interface exhibits life-like attributes associated with personality or emotion.…”

Section: Agarwal and Prasadmentioning

confidence: 99%

The moderating role of prior experience in technological acceptance models for ubiquitous computing services in urban environments

Torres

Díaz‐Fernández

Toral

et al. 2015

Technological Forecasting and Social Change

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Ubiquitous computing services constitute a new information technology that can be used in thousands of potential applications and environments. Ubiquitous computing is also changing the classic paradigm of information technology as it is forcing social and cultural changes. Determining factors affecting the use of ubiquitous services is essential to correctly define the characteristics of new value added services. However, this study investigates not only these factors, but also the moderating effect of previous experience. Due to the technological nature of ubiquitous services, previous experience alters the way in which potential users face these services. Findings suggest that previous experience changes the way in which antecedent relates to basic TAM constructs. The derived research models and empirical results also provide valuable indicators for future research and managerial guidelines for the successful adoption of ubiquitous computing services.

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Section: Agarwal and Prasadmentioning

confidence: 99%

The moderating role of prior experience in technological acceptance models for ubiquitous computing services in urban environments

Torres

Díaz‐Fernández

Toral

et al. 2015

Technological Forecasting and Social Change

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show abstract

“…ECAs must be believable or credible; the most general of these terms is used to describe anything we accept as true, even in the absence of absolute proof. As stated by Bates [9], believability includes the appearance of reactivity, goals, situated social competence and emotions. In this regard, believable ECAs need both rational and emotional skills in order to exhibit a coherent and natural behaviour.…”

Section: In the Beginning …mentioning

confidence: 99%

Artificial companion: Building a impacting relation

Pesty

Duhaut

2011

2011 IEEE International Conference on Robotics and Biomimetics

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In this paper we show that we are in front of an evolution from traditional human-computer interactions to a kind of intense exchange between the human user and new generation of virtual or real systems -Embodied Conversational Agents (ECAs) or affective robotsbringing the interaction to another level, the "relation level". We call these systems "companions" that is to say systems with which the user wants to build a kind of lifelong relationship.We thus argue that we need to go beyond the concepts acceptability and believability of system to get closer to human and look for "impact" concept. We will see that this problematic is shared between the community of researchers in Embodied Conversational Agents (ECAs) and in affective robotics fields. We put forward a definition of an "impacting relation" that will enable believable interactive ECAs or robots to become believable impacting companions.

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“…Intermediate cases may, as pointed out in (Bates, 1994), use architectures that are "broad" in that they encompass many functions, but "shallow" in that the individual components are not realistic. Exploring broad and initially shallow, followed by increasingly deep implementations, may be a good way to understand the general issues.…”

Section: Different Architectures Support Different Ontologiesmentioning

confidence: 99%

The Architectural Basis of Affective States and Processes

Sloman¹,

Chrisley²,

Scheutz³

2005

Who Needs Emotions?

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Much discussion of emotions and related topics is riddled with confusion because different authors use the key expressions with different meanings. Some confuse the concept of "emotion" with the more general concept of "affect", which covers other things besides emotions, including moods, attitudes, desires, preferences, intentions, dislikes, etc. Moreover researchers have different goals: some are concerned with understanding natural phenomena, while others are more concerned with producing useful artifacts, e.g. synthetic entertainment agents, sympathetic machine interfaces, and the like. We address this confusion by showing how "architecture-based" concepts can extend and refine our pre-theoretical concepts in ways that make them more useful both for expressing scientific questions and theories, and for specifying engineering objectives. An implication is that different information-processing architectures support different classes of emotions, different classes of consciousness, different varieties of perception, and so on. We start with high level concepts applicable to a wide variety of types of natural and artificial systems, including very simple organisms, namely concepts such as "need", "function", "information-user", "affect", "informationprocessing architecture". For more complex architectures, we offer the CogAff schema as a generic framework which distinguishes types of components that may be in a architecture, operating concurrently with different functional roles. We also sketch H-Cogaff, a richlyfeatured special case of CogAff, conjectured as a type of architecture that can explain or replicate human mental phenomena. We show how the concepts that are definable in terms of such architectures can clarify and enrich research on human emotions. If successful for the purposes of science and philosophy the architecture is also likely to be useful for engineering purposes, though many engineering goals can be achieved using shallow concepts and shallow theories, e.g., producing "believable" agents for computer entertainments. The more human-like robot emotions will emerge, as they do in humans, from the interactions of many mechanisms serving different purposes, not from a particular, dedicated "emotion mechanism".

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The role of emotion in believable agents

Cited by 826 publications

References 8 publications

The moderating role of prior experience in technological acceptance models for ubiquitous computing services in urban environments

The moderating role of prior experience in technological acceptance models for ubiquitous computing services in urban environments

Artificial companion: Building a impacting relation

The Architectural Basis of Affective States and Processes

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