The Role of Digital Transformation in Improving Employee Performance

Abstract

This study aims to determine the effects and ramifications of the digital transformation on worker performance and skill sets at Port Services Business Sector 2 Cirebon. The results of this study demonstrate that elements including digital transformation and motivation, ability, knowledge, and competence, as well as quantitative research methodologies and Structural Equation Modeling (SEM), have a favorable and substantial influence on employee performance. Enhancing employee performance also depends on a number of other factors, including training, information technology, knowledge management, innovation, and creativity, as well as efficient use of resources, work cultures, teamwork, and employee empowerment. Workers at this organization are seen to be able to collaborate well and finish assignments on time and responsibly. This study suggests that in addition to designing and implementing successful digital transformation plans, executives and decision-makers should also better grasp the roles that organizational culture and leadership play in facilitating digital transformation