2022
DOI: 10.1142/s0219877023500013
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The Role of Data-Driven Solutions for SMEs in Responding to COVID-19

Abstract: This study aims to explore the role of small and medium-sized enterprises (SMEs) in developing data-driven solutions to address the direct and indirect challenges posed by COVID-19. A sample of six case studies of SMEs from the UK and Portugal were selected to explore in-depth the experience of these companies in proposing innovative solutions in the pandemic context. The findings reveal that the pandemic caused amplifying effects on the digitalization of organizations and the emergence of data-driven solution… Show more

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Cited by 7 publications
(4 citation statements)
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“…This research follows a case study approach as it involves the studying of a case, which is often carried out within a real-life setting (Almeida and Wasim, 2023). The data generated from a case study is often descriptive and leads to the development of a theory.…”
Section: Methodsmentioning
confidence: 99%
“…This research follows a case study approach as it involves the studying of a case, which is often carried out within a real-life setting (Almeida and Wasim, 2023). The data generated from a case study is often descriptive and leads to the development of a theory.…”
Section: Methodsmentioning
confidence: 99%
“…Companies should associate the adoption of data analysis technology with their inclusion upstream of the strategies and business models and with the human and cognitive dimension. In fact, extant literature shows that the development of DDBM in SMEs involves not only technologies and the digitalization of processes but also the possession of skilled human resources (Almeida and Wasim, 2022).…”
Section: Theoretical Backgroundmentioning
confidence: 99%
“…Organizational structure changes are necessary to achieve successful DT (Eggers & Francis Park, 2018) as the correct processes and human resources play a vital role in DT (Almeida & Wasim, 2022a). Literature suggests that to achieve the necessary agility, adopt changes, and fast exploitation of market opportunities, an organizational structure must become more flexible, composed of separate business units, more agile forms of existing structures, and enable digital functional areas.…”
Section: Digital Transformationmentioning
confidence: 99%