The role of communication quality, relational commitment, and reciprocity in building supply chain resilience: A social exchange theory perspective

Does green intellectual capital matter for reverse logistics competency? The role of regulatory measures

“…First, the construct scores should be calculated for performing the RESET test in a variance-based structural equation model. Later, cubic and quadratic effects should be evaluated to check whether the determination of a nonlinear effect constitutes a remarkable result (Can Saglam et al, 2022). In the study, RL competency is considered as a dependent construct with GHC, GSC, and GRC utilized as independent constructs.…”

“…Commitment to associated activities – It describes that employees can put forth the effort to generate desired environmental outcomes and mutual cooperative behaviors. Desirable environmental outcomes enhance the employee's desire to proceed with the engagement in sustainability issues (Can Saglam et al. , 2022).…”

The Effects of Hierarchy on Boundary Spanners' Communication

“…Additionally, SET could be utilized to analyze the relationship maintenance by organizations and their boundary spanners. Particularly, the theory could be utilized to analyze not only the dyadic relationship between individuals and firms, but also network relationships and supply chain relationships (Can Saglam et al, 2022). For example, Can Saglam et al (2022) draw on SET to analyze the mediating role of communication quality in the relationship between relational commitment and supply chain performance.…”

“…Prior studies generally suggest that communication quality is critical to supply chain performance. Can Saglam et al (2022) suggested that high-quality communications could enable supply chain members to obtain comprehensive and reliable information on the supply chain operations and transactions. Liu et al (2010) also points out that the high quality of communication is essential to business negotiations.…”

“…In sum, I argue that hierarchy negatively affects how fast an organization can make supply chain related decisions. Effective Supply chain management often require firms quickly respond to changing environment (Can Saglam et al, 2022). Fast response to changes ensures the supply chain resilience, which improve firms' supply chain risk management performance.…”