Abstract-Clinical inertia represents a barrier to hypertension management. As part of a hypertension telemanagement trial designed to overcome clinical inertia, we evaluated study physician reactions to elevated home blood pressures. We studied 296 patients from the Hypertension Intervention Nurse Telemedicine Study who received telemonitoring and study physician medication management. When a patient's 2-week mean home blood pressure was elevated, an "intervention alert" prompted study physicians to consider treatment intensification. We examined treatment intensification rates and subsequent blood pressure control. Patients generated 1216 intervention alerts during the 18-month intervention. Of 922 eligible intervention alerts, study physicians intensified treatment in 374 (40.6%). Study physician perception that home blood pressure was acceptable was the most common rationale for nonintensification (53.7%).When "blood pressure acceptable" was the reason for not intensifying treatment, the mean blood pressure was lower than for intervention alerts where treatment intensification occurred (135. Previous studies provide evidence for improved BP control using telemanagement models in selected patient populations. [11][12][13] Compared with clinic BP measurement, home telemonitoring may also better predict cardiovascular risk and is less subject to observer bias (white-coat hypertension and masked hypertension). 14 -18 The Hypertension Intervention Nurse Telemedicine Study (HINTS) was an 18-month randomized, controlled trial designed to circumvent factors contributing to clinical inertia. 19 We examined data from the medication management arms of HINTS to determine how physicians reacted to elevated BP values, why they reacted as they did, and how their decisions impacted subsequent patient BP control after episodes of elevated BP. Our goal was to determine whether clinical inertia persisted in HINTS despite the efforts to overcome it.
Methods
HINTS DesignHINTS randomized 593 eligible veterans into 4 groups: (1) a nurse-administered behavioral management intervention; (2) a nurse-administered, physician-directed medication management intervention using a validated clinical decision support system; (3) a combined behavioral management and medication management intervention; and (4) usual care. Eligible patients received primary care at the Durham Veterans Affairs Medical Center, had a diagnosis of hypertension, used BP-lowering medication, and had inadequate BP control (Ͼ140/90 mm Hg for all patients) based on the average of the previous 12 months' clinic BP measurements obtained from electronic medical charts. Exclusion criteria were receipt of dialysis; a serum creatinine Ͼ2.5 or no documentation of renal function; history of organ transplant; hospitalization for stroke, myocardial infarction, or coronary artery revascularization within 3 months of contact; diagnosis of metastatic cancer or dementia; lack of a home telephone; residence in a nursing home; receipt of home health care; or severely impaired hearing ...