2003
DOI: 10.1097/00005110-200311000-00007
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The Role of Certified Nursing Assistants in Nursing Homes

Abstract: Issues important to CNAs revolved around basic motivational factors, such as job enrichment opportunities, personal growth opportunities, recognition, responsibility, and sense of achievement. Leadership must become creative and build on that base, providing CNAs with job mobility, job enrichment opportunities, recognition, and increased job responsibility, producing positive outcomes not only for the CNA but also for the resident and the facility.

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Cited by 72 publications
(52 citation statements)
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“…Turnover is costly to the organization both in terms of dollars, $2,000 to $4,000 per CNA, and in terms of its impact on the quality of resident care (i.e., continued hiring of new staff, especially CNAs, who are unfamiliar with resident needs). Through interviews, CNAs have identified that it is basic organizational processes that fuel dissatisfaction and their intent to leave, such as their lack of input into resident care or decisions, lack of trust between management and CNAs, lack of teamwork between CNAs and licensed staff, failure by management to recognize CNAs as part of the team, and the incongruence between the management values and goals and those of the direct-care providers (Bowers, Esmond, & Jacobson, 2003;Pennington, Scott, & Magilvy, 2003). Findings from this study offer empirical support that direct-care staff and administrative staff members have different perceptions.…”
Section: Discussionmentioning
confidence: 99%
“…Turnover is costly to the organization both in terms of dollars, $2,000 to $4,000 per CNA, and in terms of its impact on the quality of resident care (i.e., continued hiring of new staff, especially CNAs, who are unfamiliar with resident needs). Through interviews, CNAs have identified that it is basic organizational processes that fuel dissatisfaction and their intent to leave, such as their lack of input into resident care or decisions, lack of trust between management and CNAs, lack of teamwork between CNAs and licensed staff, failure by management to recognize CNAs as part of the team, and the incongruence between the management values and goals and those of the direct-care providers (Bowers, Esmond, & Jacobson, 2003;Pennington, Scott, & Magilvy, 2003). Findings from this study offer empirical support that direct-care staff and administrative staff members have different perceptions.…”
Section: Discussionmentioning
confidence: 99%
“…(Spore et al, 1991;Gallagher et al, 2006). Furthermore, many LTC staff members openly report having the need for training in mental health issues related to dementia (Curry et al, 2000;Pennington et al, 2003;Sung et al, 2005;Ramirez et al, 2006).…”
Section: Introductionmentioning
confidence: 99%
“…Paradoxically, they do not typically receive mental health training (Pennington et al, 2003). The limited research available has shown that relative to clinical staff, paraprofessional caregivers often are ill-informed about depression and other common conditions in LTC and that many LTC staff members openly acknowledge the need for further mental health training (Spore et al, 1991).…”
Section: Introductionmentioning
confidence: 99%