Electronic Commerce 2008
DOI: 10.4018/978-1-59904-943-4.ch020
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The Role of Business Models in Developing Business Networks

Abstract: Electronic commerce : concepts, methodologies, tools and applications / Annie Becker, editor.p. cm. Summary: "This collection compiles a critical mass of top research--nearly 300 chapters from upwards of 400 of the world's leading experts--to provide libraries with a landmark, four-volume reference to meet research needs in the many disciplines impacted by these far-reaching topics. This collection covers topics including mobile commerce, virtual enterprises, business-to-business applications, Web services, an… Show more

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Cited by 7 publications
(3 citation statements)
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“…Bouwman et al (2008), originating from the mobile services domain, propose the STOF-business model framework comprising four domains: the service domain conceptualised by delivered and perceived customer value; the technology domain describing the necessary architecture to deliver the service; the organisation domain, including resources and capabilities, and company strategy; and the finance domain, describing costs and revenues. Heikkilä et al (2008) add the customer relationship perspective, placing it at the centre of their framework. Baden-Fuller and Haefliger (2013) introduce a topology with four dimensions: customer identification, customer engagement, value delivery and monetisation.…”
Section: Literature and Research Questionsmentioning
confidence: 99%
“…Bouwman et al (2008), originating from the mobile services domain, propose the STOF-business model framework comprising four domains: the service domain conceptualised by delivered and perceived customer value; the technology domain describing the necessary architecture to deliver the service; the organisation domain, including resources and capabilities, and company strategy; and the finance domain, describing costs and revenues. Heikkilä et al (2008) add the customer relationship perspective, placing it at the centre of their framework. Baden-Fuller and Haefliger (2013) introduce a topology with four dimensions: customer identification, customer engagement, value delivery and monetisation.…”
Section: Literature and Research Questionsmentioning
confidence: 99%
“…In sum, to describe a business model, many ontologies exist. A business model ontology is an explicit, simple specification of a conceptualization of components of a business model and the relationships between them [12,17]. For our study, we needed a framework that is sufficiently broad to capture the description of kinds of value (for different customer segments), resources, governance mechanisms, and financial arrangement of intermediaries.…”
Section: Framework For Business Model Analysismentioning
confidence: 99%
“…Existing service oriented approaches like the CSOFT ontology [28], the STOF model [29], and the VISOR framework [30] consider network-based value creation. This network-centric view is an important contribution to the representation of service business models that we also seek to incorporate into the SBMC.…”
Section: Service Business Modelsmentioning
confidence: 99%