The Role of Artificial Intelegence as a Tool to Help Counselors in Improving Mental Health

Abstract

In an era where technology continues to develop rapidly, the role of Artificial Intelligence (AI) is increasingly significant in various aspects of human life, including in the field of guidance and counseling, especially in the field of mental health. AI helps individuals reach their full learning potential. As part of computer science, AI aims to create machines (computers) that can do work like humans, even better. The use of AI in healthcare improves mental well-being and provides a way to bridge gaps in mental health and other health services. Mental health counseling involves interactions between counselors and individuals experiencing mental health problems, with a variety of therapeutic approaches to help them. AI developments have had a significant impact in this field, particularly through chatbot therapy which allows individuals to interact with AI chatbots to obtain help and advice regarding mental health issues.This research is motivated by the use of AI in student guidance and counseling. AI is a system that continues to develop in having intelligence similar to or even more than humans, which can be used in guidance and counseling services in schools. This research aims to explore how to use AI to increase the effectiveness, accessibility and responsibility of guidance and counseling services for students. One example of using AI is through Guidance and Counseling Chatbots.The research method used is a literature study, which reveals that many guidance and counseling students have adopted the use of AI in educational contexts. AI has great potential to improve the efficiency and effectiveness of education systems, with various types of AI that can be used, such as Canva, Google Meet, Zoom, Mozilla Firefox and ChatGPT. However, it is important to pay attention to academic ethics so that educational goals can be achieved well