“…and usefulness are the key factors of acceptance and use Tsai and Yeh (2010),Cheng et al (2012),Kesharwani and Singh Bisht (2012),Nunkoo and Ramkissoon (2013),Amaro and Duarte (2015),Natarajan et al (2017),Hansen et al (2018),Han and Li (2020). Kasilingam and Lingam (2020),Wong et al (2021);Carvache-Franco et al (2022), Faqih (2022 TPBBehavioural attitudes, subjective norms and perceived behavioural control impact behavioural decisions.Ali and Aziz (2022),Amaro and Duarte (2015),Bangun and Handra (2021),Hansen et al (2018),Liao et al (2010),Rahmi et al (2022),Sinha and Singh (2017),Yu et al (2018),Zhou and Liu (2022) SOR frameworkThe stimuli exert an impact on the organism, often affecting the emotional, cognitive, or affective processes of a consumer, ultimately leading to their behavioural response.Amarullah et al (2022), Chang et al (2019), Gong et al (2023), He et al (2022), Kim and Lennon (2013) UTAUT Performance Expectancy, Effort Expectancy, Social Influence and Facilitating Conditions are four core constructs that directly determine behaviour. Chen et al (2021), Chidambaram et al (2024), Han and Li (2020) Diffusion of innovation theory Innovation as 'an idea, practice or object perceived as new by an individual or other unit of adoption'.…”