The rise and fall of an executive information system: a case study

McBride, Neil

doi:10.1046/j.1365-2575.1997.00021.x

Cited by 29 publications

(29 citation statements)

References 13 publications

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“…Alternatively, a list may be presented in the form of success factors rather than failure factors (DeLone and McLean, ). Other approaches have applied contingency theory (Poulymenakou and Holmes, ; McBride, ), organizational learning (Beynon‐Davies et al ., ; Irani et al , , Fortune and Peters, ), chaos theory (McBride, ), agency theory (Devos et al , ) and the social construction of technology (Bartis and Mitev, ). Failure occurs because of factors such as bad project management, inadequate contract management, lack of top management support, lack of business involvement, poor quality assurance and inability to manage expectations.…”

Section: Information Systems Failure Studiesmentioning

confidence: 99%

The Application of an Extended Hierarchy Theory in Understanding Complex Organizational Situations: The Case of FIReControl

McBride

2015

Syst. Res

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Hierarchy theory is a fundamental systems approach that offers rich perspectives in understanding the flow of matter and information between different levels of control. This paper offers an extended view of hierarchy theory, which can be used to illuminate complex organizational environments. Firstly, the characteristics of a hierarchy are explored, and the flow of information and resources, the perception of space and time and changing purposes and perspectives are explored. Secondly, the importance of networks, nodes and hubs is examined as a necessary element of understanding hierarchies. Thirdly, the properties of boundaries, which act as filters both maintaining the hierarchy and enabling effective organizations, are discussed. A context for exploring the application of extended hierarchical theory is provided in an exploration of a large‐scale information technology failure in the UK government. The failure of FIReControl, a project which was to provide a nationwide system to manage disasters and terrorist attacks, is explored using the range of extended hierarchy theory concepts. The paper offers an iterative process for applying extended hierarchy theory and calls for a greater attention in systems research to boundaries, filters and networks. Copyright © 2015 John Wiley & Sons, Ltd.

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Section: Information Systems Failure Studiesmentioning

confidence: 99%

The Application of an Extended Hierarchy Theory in Understanding Complex Organizational Situations: The Case of FIReControl

McBride

2015

Syst. Res

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“…Espejo (1993) also looked at the limitations of EIS. McBride (1997) studied an organization where an executive information system was seen initially as a success but a failure in the long run. However, Seeley & Targett's (1997) study revealed that senior executives (particularly younger ones) are making more extensive use of computers with a wider range of software.…”

Section: Information Systems Practicementioning

confidence: 99%

Reflections on information systems practice, education and research: 10 years of the Information Systems Journal

Avison

Fitzgerald

Powell

2001

Information Systems Journal

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This paper celebrates the 10-year anniversary of the Information Systems Journal (ISJ) and the Editors reflect on the papers that have been published over that period and the changes that have occurred in the discipline of information systems. In the opening paper of ISJ, we suggested that the 'launch of a new journal in information systems prompts thought and debate concerning the state of the subject area and some contemplation of its past and future'. We discussed three areas of this 'not-yet-established discipline': practice, education and research. In this follow-up paper, we forgo our convention of ISJ editors not publishing in the Journal. We examine the issues raised in the first paper and consider what has happened in the intervening years as charted in the ISJ. The overview is necessarily selective, probably Anglocentric (with, perhaps, a slight Francophile tinge), sometimes downright opinionated, as well as over-estimating, perhaps, the contribution of one particular IS journal.

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“…Arnott (2008) conducted a meta-review of a number of studies including McBride (1997), Poon and Wagner (2001), Salmeron and Herrero (2005), Sammon and Finnegan (2000), and Wixom and Watson (2001) that investigated the success of BI, Data Warehouse, and Executive Information Systems (EIS).…”

Section: Introductionmentioning

confidence: 99%

Business Intelligence (BI) system evolution: a case in a healthcare institution

Safwan

Meredith

Burstein

2016

Journal of Decision Systems

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faculty of information technology, monash university, caulfield east, australia ABSTRACT Business Intelligence (BI) systems are an important part of many organisations' IT portfolios. While the evolutionary nature of other kinds of decision support technology has been noted, there is little research investigating the evolutionary nature of BI systems. This paper presents a case study of a BI system development in a large Australian healthcare institution and uses evolutionary theories from decision support systems (DSS) to understand the system evolution observed. The paper concludes that the theories describing evolution in DSS can also be effectively applied to BI as well. BI practitioners and developers should be aware of evolutionary triggers, as well as the different kinds of evolution that can affect BI system evolution.

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The rise and fall of an executive information system: a case study

Cited by 29 publications

References 13 publications

The Application of an Extended Hierarchy Theory in Understanding Complex Organizational Situations: The Case of FIReControl

The Application of an Extended Hierarchy Theory in Understanding Complex Organizational Situations: The Case of FIReControl

Reflections on information systems practice, education and research: 10 years of the Information Systems Journal

Business Intelligence (BI) system evolution: a case in a healthcare institution

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