The Rhetoric of Agitation and Control:  Impact in Scholarly Works

Schmidt, Jacqueline J.

doi:10.13008/2151-2957.1170

Cited by 2 publications

(1 citation statement)

References 20 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…For example, the pyramid model resembles the five stages of social movement development, as they both start from informing people and covers mobilization for action and sustaining the momentum, which then overlap with the function-based scheme of information-action-community. While Bower and Ochs’s piece, which predates social media and focuses more on direct-action protests, seems less relevant to the more recent frameworks, it has been applied heavily to study various types of social movements both inside and outside the USA since 1970s (Schmidt, 2013). Given its wide application, it is reasonable to infer that some of the tactics might also be found in social media communication in China.…”

Section: Literature Reviewmentioning

confidence: 99%

Leveraging interactive social media communication for organizational success

Chen

2018

CCIJ

View full text Add to dashboard Cite

Purpose The purpose of this paper is to examine how microblog communication enabled a new form of hybrid net-roots third-sector organization that rely heavily on the internet to achieve multiple organizational successes in civil society, social movement and service providing in China, where the government holds predominating power over the third sector. Design/methodology/approach A qualitative inductive analysis was conducted to analyze two successful organizations’ Sina tweets sent from their Weibo debuts to the dates when they achieved their first milestone successes. In the analysis, the author iteratively alternated between emic data coding and etic reference to literature on social movement rhetoric and nonprofits’ microblog communication. Findings This study developed an indigenous communication framework featuring three key communication strategies: changing perceptions, mobilizing action, and building and maintaining relationships, each associated with specific tactics. These strategies and tactics allowed both organizations to tap into social media’s interactive features to engage publics and construct legitimacy. Research limitations/implications This paper enriches social media-based communication research and classic social movement rhetoric, and further illustrates strategic communication’s active role in reacting to and reforming institutional contexts. Findings from study might be extended to address similar problems experienced by nonprofits across countries, especially within those that operate in a context where institutional separation from a predominant government is unavailable. Originality/value This original communication framework developed in this study crystalizes strategic microblog use by a nascent type of nonprofit when fulfilling functions reflects civil society, social movements and traditional nonprofit organizations in an understudied political and social context.

show abstract

Section: Literature Reviewmentioning

confidence: 99%

Leveraging interactive social media communication for organizational success

Chen

2018

CCIJ

View full text Add to dashboard Cite

show abstract

Group development model and Lean Six Sigma project team outcomes

Guttenberg

2020

IJLSS

View full text Add to dashboard Cite

Purpose The purpose of this study is to examine if there is a difference between service-sector Lean Six Sigma (LSS) project teams that progress through Tuckman’s group development model and those that do not in terms of the number of completed projects, the number of projects completed on time, the length of time to complete the projects and the total cost savings and avoidance because of the projects. Design/methodology/approach The research consisted of a quantitative, descriptive methodology. The design included a sample from a service-sector LSS practitioner population, a survey instrument, one independent construct with two levels, four dependent constructs and a multivariate analysis of variance (MANOVA). Findings The progression of service-sector LSS teams through Tuckman’s group development model, as measured with the group process questionnaire, significantly influences the teams in terms of the number of completed projects, the number of projects completed on time, the length of time to complete the projects and the total cost savings and avoidance because of the projects. Research limitations/implications A limitation of the study is there may be other factors not related to Tuckman’s group development model that can influence the outcomes of LSS projects. These variables may include senior executive buy-in, number of LSS practitioners in the organization, the robustness of LSS training programs, level of talent and other factors not related to Tuckman’s group development model. Another limitation of the study encompassed using a sample of convenience instead of a random sample. Practical implications The recommendation for practice is binate. First, service-sector LSS project teams should ensure they progress through the stages of Tuckman’s group development model to enjoy the significantly improved project outcomes. Second, LSS practitioners and trainers should ensure that Tuckman’s group development model is part of the training curriculum. Social implications The study demonstrates that all groups should attempt to progress through the stages of Tuckman and Jensen (2010) group development model to enjoy the benefits of working in a cohesive, task-focused team. Originality/value This study adds to the body of knowledge because, prior to this study, there was not prior research involving Tuckman’s group development model and LSS team outcomes.

show abstract

The Rhetoric of Agitation and Control: Impact in Scholarly Works

Cited by 2 publications

References 20 publications

Leveraging interactive social media communication for organizational success

Leveraging interactive social media communication for organizational success

Group development model and Lean Six Sigma project team outcomes

Contact Info

Product

Resources

About