The research on trust in leadership: The need for context

Mishra, Aneil K.; Mishra, Karen E.

doi:10.1080/21515581.2013.771507

Cited by 44 publications

(30 citation statements)

References 26 publications

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“…Underlying many theoretical conceptualisations of the different kinds of trust that have been studied across all of these fields is either an implied or explicit evolutionary component. That is, in addition to political trust, trust of all kinds including in institutions, in leaders, in systems or in organisations is dynamic, changing and responsive (Mishra & Mishra, 2013;Rothstein & Uslaner, 2005;Rousseau, Sitkin, Burt, & Camerer, 1998). The micro-macro approach presented in this paper can be used by scholars in many fields as a means of identifying the multiple potential ways that any single cause of trust's evolution could be operating.…”

Section: Resultsmentioning

confidence: 96%

Trust in government: A micro–macro approach

Wilkes

2014

Journal of Trust Research

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To date, the political trust literature has been bifurcated along micro-macro lines. Some scholars have studied differences in political trust across individuals, while others have studied aggregate political trust levels over time. In this paper, I propose a micro-macro model that joins the two. I use the model and data from the 1958-2008 American National Election Studies to examine the effects of incumbent, economic and policy assessments on individual political trust and on political trust over time.The results show that although economic and policy assessments impact individuallevel political trust, they do not explain the more general trend. Assessments of incumbents, however, explain both. I argue that studies of political trust need to pay greater attention to the distinction between effect, mean and compositional changes. Only those predictors that exhibit the latter two can usefully explain why political trust changes over time. The paper concludes with a discussion of the utility of the micromacro approach for the study of political and other forms of trust.

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Section: Resultsmentioning

confidence: 96%

Trust in government: A micro–macro approach

Wilkes

2014

Journal of Trust Research

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“…Several authors in recent years have expressed concerns about the taken-for-granted nature of the benefits of trust and have acknowledged the problematic nature of trust and/or its institutional embeddedness (Bachmann, 2001;Child & Rodrigues, 2004;Gargiulo & Ertug, 2006;Hardy, Phillips & Lawrence, 1998;Schoorman, Mayer & Davis 2007;Lewicki, Tomlinson & Gillespie 2006;Möllering, 2001;Timming, 2009;Mishra & Mishra, 2013;Skinner, Dietz & Weibel, 2014;Six, 2014), or argued that to distrust rather than trust might be a wiser alternative strategy for employees in some organizations (Dirks & Ferrin, 2001). While acknowledging the importance of these contributions, we problematize the notion of intra-organizational trust further by questioning the assumptions underpinning much trust research and conclude with some proposals for further research.…”

Section: Introductionmentioning

confidence: 99%

Looking ‘Beyond the Factory Gates’: Towards more Pluralist and Radical Approaches to Intraorganizational Trust Research

Siebert

Martin

Božić

et al. 2015

Organization Studies

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The aim of this paper is to suggest new avenues for trust research by critiquing the extant literature on this topic. We analyse the most influential research on intraorganizational trust from the perspective of a classic industrial sociology framework from the 1970s -Alan Fox's work on frames of reference and trust dynamics. Our analysis of intraorganizational trust studies leads us to three conclusions. First, the large majority of intraorganizational trust research has strong unitarist underpinnings, which support a managerial agenda that is potentially detrimental to employees' (and indeed managers') long-term interests. Second, most of this research fails to explain how trust in organizations is embedded in societal and field-level institutions, hence it would benefit from looking 'beyond the factory gates' for a more complete understanding of trust dynamics in organizations. In this connection, we argue that Fox's pluralist and radical perspectives, which are under-represented in intraorganizational trust research, could provide new lines of inquiry by locating internal trust relations in a wider institutional context. Third, Fox's explanation of how low and high trust dynamics in organizations are embedded in wider society may help address the concerns about undersocialized, endogenous explanations and open the way for structure-agency analyses of building, maintaining and repairing intraorganizational trust.

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“…To explore our hypothesis, an online survey instrument (see Uslaner 2015, Edelman 2018 with 21 measures of trust on Likert scale indices was developed. These questions were based on elements of trust, including care, competency and consistency (Mishra and Mishra 2013), emotional response, identity with Māori culture and values, and trust in media. Respondents were asked to select a specific natural resource sector and tailor their answers to that sector.…”

Section: Methodsmentioning

confidence: 99%

Trust, engagement, information and social licence—insights from New Zealand

Edwards

Fleming

Lacey

et al. 2019

Environ. Res. Lett.

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This research examines trust at the government, industry, community nexus, as mediated by media, and its effect on social licence. We attempted to understand levels and importance of trust in New Zealand's natural resource sectors by examining ways of building, maintaining and assessing public trust in a post-truth society. We surveyed 128 New Zealand public and held a stakeholder forum about perceptions of trust in relation to natural resource sectors. The results provide indications of novel advances around trust and trustworthiness. Honesty was highlighted as the top influencer of trustworthiness and trust, and dishonesty as the top influencer of distrust. In contrast to other literature, we find a nuanced understanding of trust among respondents in relation to the mediarespondents distrusted actors cited in media more than the media outlet or platform itself. Further, our findings suggest there is no discernible change in trust levels in the post-truth era, in this context.

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The research on trust in leadership: The need for context

Cited by 44 publications

References 26 publications

Trust in government: A micro–macro approach

Trust in government: A micro–macro approach

Looking ‘Beyond the Factory Gates’: Towards more Pluralist and Radical Approaches to Intraorganizational Trust Research

Trust, engagement, information and social licence—insights from New Zealand

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