The reliability and validity of the Turkish version of the Telemedicine Satisfaction and Usefulness Questionnaire (TSUQ) and Telemedicine Patient Questionnaire (TPQ) in individuals with multiple sclerosis

Abstract

Objective The study was aimed to translate and adapt the Telemedicine Satisfaction and Usefulness Questionnaire (TSUQ) and Telemedicine Patient Questionnaire (TPQ) into Turkish, thereafter to analyze the psychometric properties of both questionnaires. Methods A total of 149 multiple sclerosis (MS) patients were recruited in the study. For 4 years, all patients were supervised by a department clinician using telemedicine. Cronbach’s alpha coefficient was used to assess internal consistency. By evaluating the scores of 41 retested patients 1 week later, the test-retest reliability was determined using the intraclass correlation coefficient (ICC). Pearson’s correlation coefficient was used to assess the construct validity ( r ). Results A total of 149 patients (103 women, 46 men) with a mean age of 40.9±10.9 years were included in the study. MS duration of the patients was 9.15±6.24 years. Internal consistency of all items and the total score of the TSUQ were excellent (>0.80; ranged 0.971–0.974). On the other hand, the internal consistency of all items and total score of the TPQ was excellent, either (>0.80; ranged 0.878–0.890). The ICC of the TSUQ’s and TPQ’s total score was excellent (>0.80). The correlation between TSUQ and TPQ was strong ( r =0.734, p <0.01). In addition, there was moderate relationship between the TSUQ and the Beck Depression Scale (BDS) ( r =−0.363, p <0.01). On the other hand, there was low correlation between TPQ and BDS ( r =−0.217, p <0.05). Conclusion The Turkish version of the TSUQ and the TPQ is valid and reliable in individuals with MS.

Patient satisfaction with telemedicine in the Philippines during the COVID-19 pandemic: a mixed methods study

“…TUQ was designed to be a comprehensive questionnaire that covers all usability factors, including usefulness, ease of use, effectiveness, reliability, and satisfaction. The TUQ has acceptable construct validity and internal consistency [24][25][26]. Telemedicine usability and levels of patient satisfaction were measured for six components (convenience, communication, patient-physician relationship, cost, access, overall satisfaction) using a 5-point Likert scale to rate responses (1: strongly disagree; 2: disagree; 3: neutral; 4: agree; 5: strongly agree), with higher scores reflecting higher usability and satisfaction.…”

“…"For those illnesses that cannot be diagnosed by video call, like those that need additional equipment to check, then it's better to do it face-to-face. " (E133, [25][26][27][28][29]…”

The Effect of Telerehabilitation-Based Exercise and Education on Pain, Function, Strength, Proprioception and Psychosocial Parameters in Patients with Knee Osteoarthritis

“…The questions are answered on a five-point Likert scale (1 = strongly no, 5 = strongly yes). The total score is between 14 and 70 17 …”

“…The questionnaire measures the following six factors: ease of use, usability, interface, reliability, interaction, and satisfaction. The total score is the sum of the 21 item scores 17 …”

Patient satisfaction with telemedicine in the Philippines during the COVID-19 pandemic

“…TUQ was designed to be a comprehensive questionnaire that covers all usability factors, including usefulness, ease of use, effectiveness, reliability, and satisfaction. The TUQ has acceptable construct validity and internal consistency (16)(17)(18). Levels of patient satisfaction were measured for six components (convenience, communication, patient-physician relationship, cost, access, overall satisfaction) using a 5-point Likert scale to rate responses (1: strongly disagree; 2: disagree; 3: neutral; 4: disagree; 5: strongly agree).…”