Additionally, this research points to the value of giving service users a voice, asking the client to specify their service needs and then tailoring treatment to meet those needs.In summary, there is much more to be learned about what women with complex histories of drug and alcohol abuse want. This paper makes a contribution by encouraging us to design interventions that take account of service user preferences and engage them in the treatment planning process.
Declaration of interests
NoneKeywords Matching services to client-identified needs, service integration, service user preferences, service user voice, tailored treatment, women-only treatment.